Patient Care Coordinator

5 days ago

Phoenix, Arizona, United States Circle Full time
About the Role

We are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at Circle the City. As a key member of our integrated healthcare team, you will play a vital role in improving access to care and patient outcomes for individuals experiencing homelessness.

Key Responsibilities
  • Enable non-clinical services that facilitate access to timely and appropriate care, such as referrals to transportation, case management, and education.
  • Engage in community outreach activities, including participation in community health fairs, working on the Mobile Medical Unit, and other activities as assigned.
  • Assist patients with completing brief applications and registration forms.
  • Assess for eligibility of DES benefits and coordinate benefits enrollment through follow-up with uninsured patients.
  • Provide education and support to patients with chronic health concerns.
  • Assist patients in understanding care plans and instructions; document activities, progress toward care plans, and barriers in an effective manner.
  • Serve as a liaison between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.
  • Work within the integrated health team to achieve comprehensive and coordinated care.
  • Attend daily team huddles, clinic staff meetings, and team meetings.
  • Complete all required documentation within established organizational timeframes.
  • Occasionally work in the community under the supervision and direction of the Integration Manager.
  • Build and maintain positive working relationships with patients, providers, nurses, medical support staff, case managers, agency representatives, supervisors, and office staff.
  • Transport patients to and from medical and social resource appointments.
Requirements
  • High school diploma required; Bachelor of Social Work (or similar) preferred.
  • Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
  • Experience in working with culturally diverse, chronically homeless, and medically needy individuals preferred.
  • Demonstrates excellent oral and written communication skills.
  • Bilingual skills - Spanish highly desirable.
  • Must demonstrate critical thinking, problem-solving, and organizational and time management skills.
  • Possess and maintain a valid Arizona driver's license and have use of a privately owned vehicle.
  • Meet CTC Vehicle Insurance requirements of no suspensions/major violations within the last 3 years.
  • Requires a current Arizona Department of Safety Clearance Card.
What We Offer
  • Medical, dental, and vision benefits.
  • 403(b) with company match.
  • PTO/Sick leave.

We are an equal opportunity employer and welcome applications from diverse candidates. All resumes will be reviewed for education and experience. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.

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