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Library Assistant Volunteer

2 months ago

Los Angeles, United States Braille Institute Los Angeles Center Full time

Library hours are from 8:30 a.m. to 5 p.m., Monday through Friday. Typically, most volunteers offer 2-3 hours per week, but volunteers are welcome to work multiple days.

Requirements

  • Customer service experience
  • Good verbal and written communication skills
  • Professional phone etiquette
  • Basic computer skills, including Microsoft Excel, internet searching, and willingness to learn library database
  • Bilingual, Spanish/English (optional)

Responsibilities

  • Assist with various clerical duties (e.g. contact patrons via telephone, basic check-ins, which may include checking on lapsed or inactive library user accounts for deletion)
  • Equipment upkeep (e.g. clean, store, and assure proper functioning of devices)
  • Check in devices such as Victor Readers and digital players
  • Investigate use of BARD, including difficulties, successes, and need for assistance in how to use software
  • Participate in outreach email campaigns, assisting with drafting emails, letters, and marketing teases aimed at various constituents, organizations, and stakeholders (depending on experience)
  • Greet and assist students/library patrons as needed
  • Perform other duties as assigned. Duties or tasks may change
  • Assist Library Outreach Manager as needed