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Library Circulation Assistant
2 months ago
ABOUT LA LAW LIBRARY
LA Law Library is a dynamic community education center located in Los Angeles County, recognized for its commitment to providing public access to legal knowledge. We empower individuals by making national and international legal resources available to those seeking legal information. Our extensive collection includes nearly one million volume equivalents, featuring one of the largest foreign and international law collections in the nation. We serve as a vital resource for legal information and assist individuals in navigating the legal system, particularly those without access to legal representation.
Each year, our dedicated staff supports over 100,000 patrons, both locally and globally, with our programs and workshops continually evolving through partnerships aimed at enhancing legal research technology and services.
POSITION SUMMARY
This part-time role serves as the primary point of contact for library users, delivering circulation services and performing essential operational tasks such as document delivery, loose leaf filing, and shelving books. Exceptional customer service is paramount, whether interacting in person, over the phone, or via electronic communication.
KEY RESPONSIBILITIES:
Patron Assistance:
- Support patrons in utilizing library materials and resources with professionalism and courtesy.
- Manage the registration of new borrowers, including reviewing applications and collecting necessary fees.
- Reopen closed borrower accounts following established protocols.
- Facilitate the charging and discharging of library materials.
- Process holds, renewals, and flagged items efficiently.
- Issue library cards and maintain accurate non-borrower account records.
- Assist patrons with library computers and equipment.
- Help staff and users locate appropriate materials and utilize library resources effectively.
- Maintain accurate records of book sales and supplies at the circulation desk.
- Perform general library operational tasks, including opening facilities and managing book carts.
- File and retrieve patron files as needed.
Shelving Duties:
- Re-shelve and retrieve library materials to assist patrons and maintain order in the reading room.
- Organize materials for shelving and shift items as directed.
Organizational Maintenance:
- Ensure the organization of hold, reserve, and re-shelving areas.
- Maintain shelves of library books, newspapers, and audio materials in proper order.
- Regularly shelf-read assigned areas to ensure accuracy.
Collaboration and Communication:
- Contribute to division and departmental goals by providing input on policy changes.
- Work collaboratively with staff to enhance borrower services and non-borrower usage.
- Communicate effectively with supervisors and colleagues to coordinate activities and resolve issues.
- Perform additional duties as assigned, including supporting other library departments.
QUALIFICATIONS:
Required:
- High School diploma or GED.
- Ability to work independently and demonstrate initiative.
- Strong organizational skills to manage tasks amid interruptions.
- Effective communication and interpersonal skills for quality customer service.
- Ability to understand and follow instructions for circulation services.
- Proficiency in reading and comprehending written and oral instructions.
- Capability to organize materials according to library classification systems.
- Basic computer skills and attention to detail.
Preferred:
- Associate's Degree or higher.
- Previous library experience.
- Familiarity with library systems and office productivity tools.
- Knowledge of a foreign language.
- Experience in customer service and shelving library materials.
- Understanding of the Library of Congress Classification system.
WORK ENVIRONMENT:
This position is situated in a bustling office environment that is open to the public, including a large reading room and various library stacks.
PHYSICAL REQUIREMENTS:
- Ability to lift, push, and pull up to 50 lbs, including library materials and equipment.
- Physical activities may include bending, stooping, reaching, and moving.
- Some exposure to dust and other environmental conditions may occur.
- Flexibility to work in different areas of the library as required.
BENEFITS:
LA Law Library offers paid leave accruals, 14 paid holidays, life insurance, and a transportation allowance for public transit use or free parking for drivers.
EQUAL OPPORTUNITY EMPLOYER:
LA Law Library is committed to equal employment opportunities and does not discriminate against qualified individuals based on various protected characteristics.
To apply for this position, please submit your resume and cover letter. For additional job openings, please visit our website.
Job Type: Part-time
Pay: $17.50
