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Senior Library Services Associate

2 months ago


Los Angeles, California, United States J. Paul Getty Trust, The Full time

Diversity, Equity, Accessibility, and Inclusion at Getty:
The Getty organization is dedicated to the principles of diversity, equity, accessibility, and inclusion, recognizing these values as fundamental to our mission and excellence. We embrace the richness of different backgrounds and experiences, fostering an environment of mutual respect, understanding, and collaboration. We actively encourage applications from individuals of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities.

Position Overview:

The Getty Research Institute (GRI) is seeking a full-time Senior Library Services Associate to become a vital member of the Interlibrary Loan team. Under the supervision of the Interlibrary Loan Manager, the primary responsibilities of the Senior Library Services Associate encompass managing all facets of interlibrary loan transactions, including executing intricate bibliographic searches, monitoring the status of incoming and outgoing requests through systems such as ILLiad, WorldShare ILL, Primo, and Alma, providing digital scans from the Getty Library's extensive collections, preparing shipping documentation, and addressing inquiries related to library resources. Additionally, this role involves offering guidance on the utilization of various software and equipment, including scanners, photocopiers, computers, printers, and microfilm readers. The Senior Library Services Associate will also receive cross-training to support other areas within the Research Services department, including Reference and the Special Collections Reading Room.

Key Responsibilities:
  • Manage interlibrary loan lending and borrowing processes.
  • Conduct detailed bibliographic searches to find requested materials.
  • Monitor the status of requests using ILLiad, WorldShare ILL, Primo, and Alma.
  • Prepare and ship books while receiving incoming materials.
  • Provide digital scans from the Getty Library's general and special collections.
  • Staff the Interlibrary Loan desk regularly and assist with Reference and Special Collections Reading Room inquiries as needed.
  • Respond to general policy and collection-related inquiries.
  • Offer training on library software and equipment usage.
  • Evaluate and track collection materials for digitization requests.
  • Assess interlibrary loan requests for potential fulfillment through purchase options.
Qualifications:
  • A Bachelor's degree in art history or a related field is preferred.
  • A minimum of three years of experience in interlibrary loan or a comparable role that combines research skills and customer service in a library context is strongly preferred.
  • Some experience in supervisory and training roles is preferred.
  • Familiarity with ILLiad and/or WorldShare interlibrary loan management systems and the Ex Libris suite of products (Primo, Alma, Rosetta) is strongly preferred.
Knowledge, Skills, and Abilities:
  • Excellent communication skills, meticulous attention to detail, and strong organizational abilities are essential.
  • Exceptional attention to detail is required.
  • Reading proficiency in at least one foreign language is preferred.
  • Ability to learn and utilize library-specific software applications.
  • Capability to lift boxes and maneuver book trucks weighing up to 40 pounds.
  • Experience with industry-standard software relevant to assigned duties is beneficial.
  • Familiarity with bibliographic databases and library-specific software applications, including digital asset management systems, is preferred.
  • Ability to handle rare and unique materials with care.
  • Basic understanding of bibliographic metadata structure and principles.
  • Knowledge of intellectual property and copyright considerations is advantageous.
Benefits and Perks:

Getty offers a comprehensive benefits package for full-time employees, including:

  • Medical, Dental, and Vision insurance coverage starting on the date of hire, with Getty covering 75%-95% of the premium based on the selected plan.
  • 403(b) Employee Investment retirement plan with up to 5% matching from Getty.
  • Getty's contribution of 6% to a 401(a) retirement account on behalf of employees.
  • Opportunities for educational assistance and professional development.
  • Paid vacation, sick, and personal days.
  • 12 paid holidays annually.
  • Many positions offer bi-weekly Off-Fridays.
  • Access to an on-site fitness center.
  • Community service opportunities.

For more information about our extensive benefits and perks, please visit Getty HR.

Equal Opportunity Employer:
We are proud to be an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.