Technical Service and Sales Engineer

1 month ago

Houston, United States The Ladders Full time
Houston
Fuel Cell & Stationary Catalysts
Sales & Marketing

Posted on 05-08-2024
About Umicore

Reducing harmful vehicle emissions. Powering the cars of the future. Giving new life to used metals. We are the leading circular materials technology company fulfilling its mission to create materials for a better life. With ambitions like this, imagine what you could do?

About Fuel Cells and Stationary Catalysts

We all have the right to breathe clean air, and at Umicore, we are a world leader in the production of automotive emission control catalysts. Our technologies enable on-road and non-road applications to meet environmental standards around the world. Our products have prevented billions of tons of harmful gases and particles being released into the atmosphere. To enable our customers to produce even cleaner engines we cannot stand still. We need to find new ways to do things, discover new solutions and develop new ideas. Which is where you come in.

What you will be doing

Technical Service Engineering
  • Execute and support off site and onsite engineering and design work, ensuring it is done pursuant to contract specification and quality procedures, and is delivered according to project deadlines.
  • Execute engineering projects at customer installations, equipment fabricators, offsite engineering companies, including design, quotations, tests, implementation.
  • Modify equipment standards to accommodate new engineering designs and O&M procedures.
  • Work closely with commercial sales team globally during the proposal process to ensure deadlines can be met.
  • Communicate with clients and sub-suppliers to maintain client relationships.
Technical Sales Management
  • Responsible for preparing technical and commercial components of engineering service proposals.
  • Conduct assessments of customer operation process to determine best solution to meet customer onsite and offsite engineering expectations
  • Research and author technical papers and presentations, represent the company and its engineering catalyst products at customer visits, conferences and exhibitions.
  • Initiate and direct customer terms and conditions review. Liasing with the Regional Directors and legal departments to ensure contracts meet best practices.
Direct Sales and Customer Development
  • Manage and execute catalyst replacement projects that require additional offsite and onsite technical expertise in mechanical engineering and construction.
  • Arrange, prepare, and conduct client onsite and offsite visits for the purpose of presenting technical presentation. Prioritize follow up as appropriate to increase market share.
  • Provide technical expertise within the industry identifying solutions to process problems associated with emissions reduction.
  • Expand and develop client base as a subject matter expert.
After Sales/Service Management
  • Troubleshooting and resolving any and all engineering and product related issues.
  • Assist with all root-cause analysis and troubleshooting activities in after sales support for clients.
  • Perform onsite and offsite inspections, foster client relationships through face-to-face contact.
  • Assist product Manager with reviewing and revising sample test reports as appropriate. Providing technical guidance to accurately communicate laboratory results to all parties involved.
Who we are looking for

Education and Experience
  • Bachelor's degree in Mechanical or Chemical Engineering or a similar field is preferred, equivalent years of experience will be accepted in lieu of a degree.
  • 5 -10 years project engineering experience in the Chemical Industry with Engineering Sales and/or Project Management experience, preferred.
  • 5 -10 years of related industry experience


What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

We offer a full-scale benefits plan, including health insurance, company paid life insurance and short-term disability, dental insurance, vision insurance, flexible spending accounts, voluntary critical illness and accident insurance, a 401(k) Plan with employer matching, profit-sharing eligibility, and bonuses. We recognize 11 paid holidays per year and provide generous allowances for vacation and sick time.

Additional information

Umicore is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law. If you need assistance in applying for this position, please contact, Patricia Apolinar at Patricia.A[redacted] or by calling ([redacted].

If my leadership can help us make mobility cleaner, IMAGINE WHAT YOU COULD DO?
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