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Technical Service Manager

4 months ago

Johnston, United States Monro Muffler Brake Full time

**Technical Service Manager**

* Johnston, RI 02919, USA

* Full-time

* Department: District 22

**Company Description**

**Monro, Inc.**

Monro, Inc. is one of the nations largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industryMonro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, were currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.

**Destination Monro Your Career is Here**

**Job Description**

If you are an experienced Automotive Technician, whod like to run the shop someday, this role is for you. The Technical Service Manager is a full-time Automotive Technician / Assistant Shop Manager, responsible for repairing and maintaining Guests vehicles, along with the efficient, productive and safe operation of our Service Bays. As an entry level Management position, the Technical Service Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management and Technician training program covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.

Pay is based on experience.

**Responsibilities**

* Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform

* Oversee and audit courtesy automotive inspections and services performed by Technicians

* Train teammates and perform work identified during audits

* Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area

* Complete automotive inspections on every vehicle you service and perform any repairs and maintenance

* Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed

**Qualifications**

**Minimum Qualifications**

* High school or GED equivalent.

* 4+ years of automotive technician experience or a combination of automotive technical school certificate/degree

* 2+ ASE automotive certification

* Valid Driver License

* Ability to work with hands overhead, stand for long periods and lift 50 lbs.

* Guest and team focused mindset

* *Have and maintain an Automotive Technician State Inspectors license, where applicable.*

**Preferred Qualifications**

* Automotive Technician State Inspector License

* Leadership experience

**Additional Information**

**Benefits**

* Health Insurance

* Dental Insurance

* 401K Retirement Plan with Company Match

* Paid vacation

* Paid Holidays

* Employee Discounts

* Career Development

**Your next Destination**

**Growth Opportunity**: At Monro were committed to helping our teammates grow their career through the combination of coursework, demonstrating skills and open opportunities. Our Technicians receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers you to advance to the next level of Automotive Professional.

*Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.*

Technical Service Manager

* Johnston, RI 02919, USA

* Full-time