Technical Project Specialist

1 week ago

Johnston, Iowa, United States Valeo Networks Full time
Job Overview

Salary: $70K to $90K

SUMMARY

We are in search of a dynamic and inquisitive Project Engineer who is eager to embrace modern technological advancements. As a key member of the Professional Services team, you will contribute significantly to the successful delivery of a diverse array of technical projects tailored to meet our clients' varied business requirements. If you thrive on exploring possibilities and are open to personal and professional growth, you will find a rewarding experience at Valeo Networks. In this role, you will be instrumental in implementing our clients' cloud and on-premises technology frameworks.

In your Cover Letter, please share your favorite superhero and the reason for your choice.

KEY RESPONSIBILITIES

  • Effectively manage mid to large-scale technical project tasks as assigned.
  • Utilize existing automation tools while remaining vigilant for new enhancement opportunities.
  • Develop and uphold comprehensive documentation throughout all project phases.
  • Assist the Managed Services team with pre-escalation support as necessary.
  • Prioritize project requests and support tickets to adhere to required service level agreements (SLAs).
  • Escalate unresolved technical challenges to senior team members.
  • Maintain proactive communication with all project team members and external stakeholders.
  • Perform additional tasks and responsibilities as directed by senior personnel or direct supervisors.

QUALIFICATIONS & EXPERIENCE

  • Required Attitude: Highly resourceful self-starter capable of exercising independent judgment.
  • Preferred Education: A+, MCP, and MCSE certifications are advantageous but not essential. A strong candidate will demonstrate relevant skills and a high success rate in troubleshooting.
  • Required Experience: Minimum of five (5) years of IT-specific work history.
  • Preferred Education: Related degrees or certifications such as Network+, Server+, Security+, MD-101, AZ-900.
  • Preferred Experience: At least two (2) years of experience in a Managed Service Provider (MSP) environment.
  • Preferred Attitude: A self-motivated learner who enjoys experimenting with and configuring home lab setups.

SKILLS & KNOWLEDGE

  • Exceptional analytical and interpersonal abilities, including active listening and customer service skills.
  • Confidence in implementing and managing M365 administration, networking protocols, server management, and modern desktop deployment strategies.
  • Strong interpersonal skills due to the collaborative nature of working with various engineering teams, clients, and vendors.
  • Meticulous attention to detail.
  • Ownership of all assigned projects and tasks.
  • Understanding of the organization's goals and objectives.

BENEFITS

Valeo Networks offers a competitive compensation and benefits package, which includes:

  • Paid time off (PTO)
  • Paid holidays
  • Medical, dental, and vision insurance
  • Life insurance
  • Flexible spending account
  • 401k with company matching contributions
  • Certification reimbursement
  • Professional development support
  • Referral program
  • And more

ABOUT US

Valeo Networks is a comprehensive, award-winning Managed Security Service Provider (MSSP) delivering cybersecurity, compliance, cloud solutions, network infrastructure, and managed IT services. With a national presence, we are among the top 5% of revenue-generating MSSPs in the country, making us one of the largest MSSPs nationwide. Our commitment to employee growth and career advancement has fostered a vibrant company culture.

We are dedicated to continuous innovation and enhancing our business processes, ensuring we provide exceptional solutions to our clients. Our people-focused approach prioritizes building strong relationships with colleagues, partners, and clients, fostering a collaborative and supportive work environment.

OUR MISSION

We empower businesses to achieve their full potential through secure, managed solutions.

OUR CORE VALUES

  • Honesty
  • Accountability
  • Competency
  • Community
  • Transformation
  • Obsessive Customer Service

We are committed to finding the right individuals who align with our values, as this is crucial to our ongoing success. Join us in this exciting journey as we continue to grow and evolve.

DISCLAIMER

This is a full-time position, and overtime may be necessary to address emergencies, heavy workloads, or other challenges.

ACCOMMODATIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  • Technical Project Specialist

    1 week ago

    Johnston, Iowa, United States Valeo Networks Full time

    Job OverviewSalary: $70K to $90KSUMMARYWe are looking for a dynamic and inquisitive Project Engineer who is eager to embrace modern technological advancements. As a vital member of the Professional Services team, you will contribute significantly to the successful execution of a diverse array of technical projects tailored to meet our clients' operational...

  • Technical Support Specialist

    2 weeks ago

    Johnston, Iowa, United States Innova Solutions Full time

    Position Title: Technical Support SpecialistShift: 1st shiftDuration: 24 MonthsCompensation: $20 - $25/hourOverview:As a Technical Support Specialist, you will be responsible for providing essential operational assistance within a computing environment. Your role will involve adhering to established protocols to ensure the seamless functioning of systems and...

  • Technical Support Specialist

    1 week ago

    Johnston, Iowa, United States KYYBA Full time

    Job OverviewPosition Title: Technical Support Specialist / Infrastructure TechnicianWork Arrangement: Onsite, Day ShiftKey Qualifications:Expertise in troubleshooting hardware and software issues while ensuring a high level of customer satisfaction.Ability to collaborate effectively within a team to address challenges and contribute to projects.Strong...

  • Technical Project Coordinator

    2 weeks ago

    Johnston, Iowa, United States Valeo Networks Full time

    Job OverviewSalary: $70K to $90KSUMMARYWe are in search of a dynamic and inquisitive Project Engineer who is eager to learn and utilize contemporary technology implementations. As a vital member of the Professional Services team, you will contribute significantly to the successful delivery of a diverse array of technical projects tailored to meet our...

  • R&D Technical Knowledge Solutions Specialist

    3 days ago

    Johnston, Iowa, United States Corteva Agriscience Full time

    About the RoleCorteva Agriscience is seeking a highly motivated and detail-oriented individual to join our Technical Knowledge Solutions Team as an intern. As a key member of our team, you will play a crucial role in supporting the development of technical learning resources for our North America regional needs.Key ResponsibilitiesTechnical Knowledge...

  • Technical Support Specialist

    2 weeks ago

    Johnston, Iowa, United States Omni Inclusive Full time

    Required Experience: Minimum 2+ Years in Field Support Services / Desktop Support Core Competencies: FSO/DSS - Level 2 Overview: As a vital member of the End User Support team, the selected candidate will deliver exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role necessitates regular...

  • Technical Support Specialist

    1 week ago

    Johnston, Iowa, United States Omni Inclusive Full time

    Minimum Experience: 2+ Years in Field Support Services / Desktop Support Core Competencies: FSO/DSS - Level 2 Overview: As a vital member of the End User Support team, the selected candidate will deliver exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role involves regular interaction with end...

  • Lead Project Coordinator

    2 weeks ago

    Johnston, Iowa, United States HR Green Full time

    Join our organization where our mission is to BUILD COMMUNITIES and IMPROVE LIVES. With over a century of experience, HR Green has established itself as a reliable partner for our colleagues, clients, and communities. Every day, we strive to deliver solutions that not only inspire our employees but also align with our clients' needs, fostering trust and...

  • Technical Support Analyst

    1 week ago

    Johnston, Iowa, United States ATC Full time

    Key Responsibilities:1. Prioritize hardware and software troubleshooting while ensuring a high level of customer satisfaction.2. Collaborate effectively within a team to address issues and contribute to various projects.3. Exhibit strong communication skills and a willingness to learn.Qualifications:Manager is open to candidates with recent...

  • Stryker Systems Maintenance Specialist

    6 days ago

    Johnston, Iowa, United States Army National Guard Full time

    About the JobThe Army National Guard is seeking highly skilled individuals to fill the role of Stryker Systems Maintenance Specialist. As a key member of our team, you will be responsible for ensuring the optimal performance and reliability of our Stryker vehicles.Key ResponsibilitiesPerform routine maintenance and repairs on Stryker systems and...

  • Laboratory Support Specialist

    2 weeks ago

    Johnston, Iowa, United States Compunnel Inc. Full time

    Job Title: Laboratory Support SpecialistDuration: 12+ MonthsLocation: RemoteShift: Monday – Friday; 40 hours per week; 7:30 AM – 4:00 PMCompensation: $22.53/hr on W2Incentive Structure:$500 bonus after 6 months, $1,000 bonus after 12 months (repeats annually for continued service)Position Overview:The Laboratory Support Specialist will play a crucial...

  • Lean Transformation Specialist

    7 days ago

    Johnston, Iowa, United States Innova Solutions Full time

    About the RoleWe are seeking a highly skilled Lean Transformation Specialist to join our team at Innova Solutions. As a key member of our organization, you will play a critical role in driving process optimization and continuous improvement initiatives across our global operations.Key ResponsibilitiesProvide input on local or regional Lean plan and country...

  • IT Support Specialist

    1 week ago

    Johnston, Iowa, United States ATC Full time

    Key Responsibilities:1. Focus on troubleshooting hardware and software issues while ensuring client satisfaction.2. Collaborate effectively within a team to address challenges and participate in projects.3. Exhibit strong communication skills and a willingness to learn.Education: While formal education is not mandatory, relevant experience is highly...

  • Healthcare Billing Specialist

    2 weeks ago

    Johnston, Iowa, United States Care New England Health System Full time

    Position Overview: As a vital member of the Revenue Cycle team at Care New England Health System, the Healthcare Billing Specialist is responsible for a variety of patient billing tasks and administrative duties under the guidance of the Accounts Receivable Supervisor. Key Responsibilities: Efficiently manage and organize incoming mail to ensure timely...

  • Operational Excellence Specialist

    7 days ago

    Johnston, Iowa, United States INSPYR Solutions Full time

    About the RoleWe are seeking a highly skilled and experienced Lean Expert II to join our team at INSPYR Solutions. As a key member of our organization, you will be responsible for driving operational excellence and process improvement initiatives across our business.Key ResponsibilitiesDevelop and implement local or regional Lean plans and strategies,...

  • Public Works Mechanic I

    4 days ago

    Johnston, Iowa, United States Government Jobs Full time

    Job SummaryWe are seeking a skilled Public Works Mechanic I to join our team at Government Jobs. As a key member of our public works department, you will be responsible for performing major and minor mechanical repairs on various kinds of gasoline and diesel powered equipment.Key Responsibilities:Perform routine maintenance and repairs on public works...

  • Global Seed Operations Quality Analytics Specialist

    7 hours ago

    Johnston, Iowa, United States Corteva Agriscience Full time

    About the RoleCorteva Agriscience is seeking a highly motivated and detail-oriented individual to join our Global Seed Operations Quality team as an intern. As a key member of our team, you will have the opportunity to apply your academic knowledge to real-world projects and contribute to advancing global seed testing operations.Key...

  • End User Support Specialist

    2 weeks ago

    Johnston, Iowa, United States Omni Inclusive Full time

    Required Experience: Minimum of 2+ years in Field Support Services or Desktop Support. Core Competencies: FSO/DSS - Level 2 Overview: The selected candidate will be an integral part of the End User Support team, delivering exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role involves regular...

  • Energy Management Specialist

    5 days ago

    Johnston, Iowa, United States State of Iowa Full time

    About the RoleWe are seeking a highly skilled Energy Manager to join our team at the State of Iowa. As an Energy Manager, you will play a critical role in assisting the Iowa Army National Guard with its Energy and Water Management Program.Key ResponsibilitiesCreate a 3-, 5-, and 10-year Energy Program Plan to ensure the long-term sustainability of our energy...

  • Sales Support Specialist in Construction

    1 week ago

    Johnston, Iowa, United States Mead Lumber Company Inc Full time

    Position OverviewMunn Lumber, a subsidiary of Mead Lumber Company, stands as a premier supplier of construction materials to professional builders and remodelers. With a robust presence across nine Midwestern states, we are proud to be 100% employee-owned and are continuously expanding our team with motivated individuals eager to advance their careers.As a...