Technical Support Specialist II, OTS

About Operations Technology Solutions (OTS)Operations is fundamental to Amazon's mission, recognized for its efficiency, precision, and outstanding service. OTS delivers comprehensive IT assistance to Amazon Operations. We are looking for proactive individuals ready to embrace new challenges.Position OverviewIn the role of IT Support Associate II, you will...

About Amazon Services LLCAmazon Services LLC is dedicated to providing outstanding operational support, recognized for its efficiency, precision, and superior service. The Operations Technology Solutions (OTS) team delivers comprehensive IT assistance across Amazon's operational landscape. We are looking for proactive individuals ready to embrace new...

Job OverviewPosition: Technical Support Specialist IILocation: RemoteWork Hours: 7am - 7pm CST, Monday – FridayEmployment Type: W2 ContractContract Duration: 3 yearsWe are seeking a dedicated Technical Support Specialist II to join our dynamic support team. This role is crucial in delivering exceptional technical assistance and solutions to our clients and...

About Operations Technology Solutions (OTS)Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are...

Position Title: Technical Support SpecialistShift: 1st shiftDuration: 24 MonthsCompensation: $20 - $25/hourOverview:As a Technical Support Specialist, you will be responsible for providing essential operational assistance within a computing environment. Your role will involve adhering to established protocols to ensure the seamless functioning of systems and...

Job OverviewPosition Title: Technical Support Specialist / Infrastructure TechnicianWork Arrangement: Onsite, Day ShiftKey Qualifications:Expertise in troubleshooting hardware and software issues while ensuring a high level of customer satisfaction.Ability to collaborate effectively within a team to address challenges and contribute to projects.Strong...

Job OverviewVolt is actively seeking a Technical Support Specialist I to join our team.Key Responsibilities:Provide essential daily operational assistance for a computing environment, adhering to established protocols to ensure seamless functionality.Oversee onsite desktop equipment, troubleshoot software issues, manage printer hardware, and offer support...

About Amazon Services LLCAmazon Services LLC is a leading provider of e-commerce and cloud computing services. Our Operations Technology Solutions (OTS) team is responsible for delivering high-quality IT support to our operations facilities worldwide.About the RoleAs an IT Support Associate II, you will play a critical role in supporting our operations team...

Job OverviewPosition Title: Technical Support Specialist I - InfrastructureCompany: Integrated Resources, IncWork Schedule: 1st shift, 40 hours/week. Onsite role.Key Responsibilities:Focus on troubleshooting hardware and software issues while ensuring a high level of customer satisfaction.Collaborate effectively within a team to address challenges and engage...

Amazon Operations is looking for a dedicated individual to join our team as a Technical Support Specialist I. In this position, you will be tasked with deploying technical solutions and offering assistance for computer hardware and software across various locations. Your responsibilities will include diagnosing and resolving issues, collaborating with...

Job OverviewPosition: Computer Support AssociateRole Summary: The Computer Support Associate is responsible for delivering essential operational assistance within a computing environment. This role adheres to established protocols to ensure the efficient functioning of the computing infrastructure.Key Responsibilities:Provide administrative support for...

Required Experience: Minimum 2+ Years in Field Support Services / Desktop Support Core Competencies: FSO/DSS - Level 2 Overview: As a vital member of the End User Support team, the selected candidate will deliver exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role necessitates regular...

Minimum Experience: 2+ Years in Field Support Services / Desktop Support Core Competencies: FSO/DSS - Level 2 Overview: As a vital member of the End User Support team, the selected candidate will deliver exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role involves regular interaction with end...

Job Overview The Computer Support Associate plays a crucial role in ensuring the efficient operation of our computing environment. This position involves providing essential daily operational support, adhering to established protocols to maintain a seamless workflow. Key Responsibilities Deliver basic operational assistance for computing environments, which...

Job Summary:Mindlance is seeking a highly skilled and experienced Customer Support Representative II to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and solutions to customers via multiple channels,...

Job DescriptionJob DescriptionJob Title: Customer Support Representative II/Technical Support RepresentativeClient: Heavy Machine Manufacturing CompanyDuration: 3 Years Contract RoleLocation: Johnston, IA 50131Job Description:Provides information and solutions as frontline support to channel partners, customers, and company personnel on product-related...

Job OverviewSupport the e-Commerce Contact CenterThe support team provides first-line technical assistance and information to clients regarding product-related inquiries, issues, and concerns to enhance customer satisfaction and loyalty.Representatives deliver support through various channels, including phone, email, and chat, while accurately documenting...

Job OverviewPosition Title: IT Support Specialist – InfrastructureEmployment Duration: 36 Months + (Potential for Extension)Work Environment: OnsiteWork Schedule: 1st Shift, 40 hours per weekThis role requires full onsite presence.Key Qualifications:Proficient in troubleshooting hardware and software issues while ensuring high levels of customer...

Job DescriptionJob DescriptionCustomer Support Representative II6400 NW 86th Street Johnston , IA 50131Contact Center is open from 7am - 7pm CST, Monday – FridayJob Type: W2 ContractDuration: 3 years · Four shifts available that rotate within the 12 hour operation:o 7:00am - 3:30pmo 8:00am - 4:30pmo 9:00am - 5:30pmo 10:30am - 7:00pm· Candidate must be...

Key Responsibilities:1. Prioritize hardware and software troubleshooting while ensuring a high level of customer satisfaction.2. Collaborate effectively within a team to address issues and contribute to various projects.3. Exhibit strong communication skills and a willingness to learn.Qualifications:Manager is open to candidates with recent...