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Technical Project Coordinator

2 months ago

Johnston, Iowa, United States Valeo Networks Full time
Job Overview

Salary: $70K to $90K

SUMMARY

We are in search of a dynamic and inquisitive Project Engineer who is eager to learn and utilize contemporary technology implementations. As a vital member of the Professional Services team, you will contribute significantly to the successful delivery of a diverse array of technical projects tailored to meet our clients' business requirements. If you embrace the potential for growth and innovation, you will find a rewarding environment at Valeo Networks. In this role, you will be instrumental in the deployment of our clients' cloud and on-premises technology frameworks.

In your Cover Letter, please share your favorite superhero and the reason for your choice.

KEY RESPONSIBILITIES

  • Effectively manage mid to large-scale technical project tasks as designated.
  • Utilize existing automation tools while actively seeking new opportunities for improvement.
  • Develop and uphold high-quality documentation throughout all phases of project execution.
  • Offer pre-escalation support to Managed Services team members as required.
  • Prioritize project requests and support tickets to adhere to established SLAs.
  • Escalate unresolved technical challenges to senior personnel.
  • Ensure proactive and effective communication with all project team members and external stakeholders.
  • Perform additional tasks and responsibilities as assigned by senior staff or direct supervisors.

QUALIFICATIONS & EXPERIENCE

  • Required Attitude: A highly resourceful self-starter capable of exercising independent judgment.
  • Preferred Education: A+, MCP, and MCSE certifications are advantageous but not essential. A strong candidate will demonstrate relevant skills and a high level of troubleshooting capability.
  • Required Experience: Minimum of five (5) years of IT-specific work history.
  • Preferred Education: Related degrees or certifications such as Network+, Server+, Security+, MD-101, AZ-900.
  • Preferred Experience: At least two (2) years of experience in a Managed Service Provider (MSP) environment.
  • Preferred Attitude: A self-motivated learner who enjoys experimenting with and configuring home lab setups.

SKILLS & KNOWLEDGE

  • Exceptional analytical and interpersonal skills, including active listening and customer service.
  • Confidence in implementing and managing M365 administration, networking protocols, server management, and modern desktop deployment strategies.
  • Strong interpersonal skills due to the collaborative nature of working with engineering teams, clients, and vendors.
  • Meticulous attention to detail.
  • Ownership of all assigned projects and tasks.
  • Understanding of the organization's goals and objectives.

BENEFITS

Valeo Networks provides a competitive compensation and benefits package, which includes:

  • Paid time off (PTO)
  • Paid holidays
  • Medical, dental, and vision insurance
  • Life insurance
  • Flexible spending account
  • 401k with company matching contributions
  • Certification reimbursement
  • Professional development support
  • Referral program
  • And more

ABOUT US

Valeo Networks is a comprehensive, award-winning Managed Security Service Provider (MSSP) specializing in cybersecurity, compliance, cloud solutions, network infrastructure, and managed IT services. With a national presence, we are among the top 5% of revenue-generating MSSPs in the country, making us one of the largest MSSPs nationally. Our commitment to innovation and employee growth fosters a positive company culture, enabling us to remain a trusted technology partner for our clients.

OUR MISSION

We empower businesses to achieve their full potential through secure, managed solutions.

OUR CORE VALUES

  • Honesty
  • Accountability
  • Competency
  • Community
  • Transformation
  • Obsessive Customer Service

We are dedicated to finding the right individuals who embody these values, as they are essential to our continued success and growth.