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Medical Front Office Specialist

4 months ago

Wilmington, United States Holistic Elevation LLC Full time

Responsibilities:

- Provide administrative support to medical office staff
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule patient appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries in a professional and timely manner
- Maintain patient records and ensure accuracy and confidentiality in compliance with HIPAA regulations
- Assist with medical billing and insurance verification processes
- Coordinate referrals to other healthcare providers as needed
- Manage office supplies and inventory

**Experience**:

- Previous experience in a medical office or healthcare setting preferred
- Proficiency in medical administrative support tasks such as scheduling, billing, and record keeping
- Familiarity with medical terminology and procedures
- Experience using electronic medical record systems, preferably Epic
- Strong organizational skills with the ability to multitask and prioritize responsibilities
- Excellent communication skills, both verbal and written
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
- Ability to work effectively in a team environment as well as independently

Please note that this job description is not intended to be all-inclusive. Employee may be required to perform other duties as assigned by their supervisor.

If you meet the qualifications for this position, we encourage you to apply. We offer competitive compensation and benefits packages.

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Visa sponsorship
- Vision insurance

Healthcare setting:

- Clinic
- Level II trauma center
- Level I trauma center
- Medical office
- Outpatient
- Private practice

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person