We have other current jobs related to this field that you can find below

  • Technical Support Specialist

    4 days ago

    Portland, United States Techoregon Full time

    Location 2035 Northwest Front Avenue, Suite 300, Portland, Oregon **Description** **Who We Are** Foureyes is a rapidly-growing software company, named by the Technology Association of Oregon as the 2020 Rising Star Technology Company of the Year.. Were on track to become the leading sales intelligence platform and we need great people to get there. We are...

  • Technical Support Specialist

    5 days ago

    Portland, Oregon, United States Nectar Markets Full time

    Position: Technical Support Specialist (Full-Time) Classification: Non-Exempt Compensation: $20/hr. Reports To: Director of IT About Us: Nectar Markets is a collective of dedicated and skilled professionals united by our enthusiasm for cannabis and our unwavering commitment to delivering exceptional service and products to our community. Your Profile: You...

  • Technical Support Specialist

    4 days ago

    Portland, United States Routeware Full time

    **Technical Support Specialist** * Portland, OR * Full-Time * Support * Technical Support Specialist Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase...

  • Technical Support Specialist

    4 days ago

    Portland, United States Suvoda Full time

    **Technical Support Specialist** at Suvoda Portland, Oregon, United States **Were Looking for a Technical Support Specialist to Join Our Team!** We are seeking a technically savvy, team player who thrives in a fast paced, dynamic environment. Our ideal candidate is an analytical thinker who will be motivated by helping clients resolve complex, system-related...

  • Technical Support Specialist

    4 days ago

    Portland, United States Costi Full time

    **Career Opportunity at COSTI** Technical Support Specialist Costi requires a technical support specialist for its IT department This is a full-time non-union contract position scheduled to work 35 hours per week. **Duties:** * Troubleshoot and resolve issues related to operating system, applications, hardware failures, printing problems, user accounts,...

  • Technical Support Specialist II

    6 days ago

    Portland, Maine, United States Careerbuilder-US Full time

    Position Overview The Technical Support Specialist II plays a crucial role in ensuring customer satisfaction by addressing and resolving a variety of technical inquiries. This position involves: Customer Interaction: Effectively manage Tier 1 and Tier 2 support requests through various communication channels including phone and email. Customer Satisfaction:...

  • Associate Technical Support Specialist

    4 days ago

    Portland, United States SolvOne Full time

    **Associate Technical Support Specialist** SolvOne - Portland, OR, United States SolvOne is looking to add the right candidates to our growing Technical Support Team! We serve the petroleum industry by providing 24/7/365 site-related solutions, comprehensive technical support, facilitating dispatch execution, performing nationwide project rollouts, and...

  • Technical Support Specialist

    9 hours ago

    Hillsboro, OR, USA, United States Talent the Right Solution Full time

    Job Overview**Job Summary:**Talent the Right Solution is seeking a highly skilled Technical Support Specialist to provide exceptional customer support for onsite installations, repairs, and maintenance of semiconductor equipment. As a key member of our team, you will be responsible for ensuring equipment is maintained within factory standard specifications,...

  • Clinical Specialist- Regional Travel

    1 month ago

    Portland, United States ConsignMed Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) ConsignMed Clinical Specialist- Regional Travel Portland , Oregon Apply Now The PRN/1099 Clinical Specialist is a focused individual who has a passion for patient...

  • Clinical Specialist- Regional Travel

    1 month ago

    Portland, United States ConsignMed Full time

    JOB DESCRIPTION: The PRN/1099 Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical...

  • Technical Support Specialist

    6 days ago

    Portland, Oregon, United States BankTalent HQ Full time

    At BankTalent HQ, we understand that providing outstanding service to our clients is paramount in our banking operations. Our commitment lies in enhancing the experience of businesses and professionals by offering tailored banking and investment solutions from seasoned bankers dedicated to fostering long-term relationships. As a genuine partner, we empower...

  • Technical Support Specialist

    6 days ago

    United, United States Gannon University Full time

    Position Overview Job Title Technical Support Specialist Job Number AS869P Department Information Technology Services Location Erie, Pa Role SummaryThe Technical Support Specialist will provide assistance to users facing various computer-related challenges. Responsibilities include diagnosing network connectivity issues, setting up and managing anti-virus...

  • Bilingual Technical Support Specialist

    3 weeks ago

    Olathe, KS, United States Allied Onesource Full time

    Bilingual Technical Support Specialist As Bilingual Technical Support Specialist, you will provide outbound, first-level response on any information technology-related issues regarding the hardware and software within a Microsoft Windows platform. You will assist end-users over the phone, by email and through a centralized ticketing system to resolve or...

  • Technical Sales Specialist

    5 days ago

    Portland, Oregon, United States First Mile Consulting Private Limited Full time

    Technical Sales Specialist – Power ElectronicsCompany: First Mile Consulting Private LimitedLocation: RemoteJob Overview:The Technical Sales Specialist will serve as the primary technical resource for the sales team, focusing on power electronics solutions. This role involves providing comprehensive technical support for both new and ongoing projects,...

  • Technical Support Specialist

    5 days ago

    Portland, Oregon, United States F2Onsite Full time

    Job OverviewThe Technical Support Specialist is a pivotal role responsible for addressing and resolving issues related to various technology products in an end-user computing setting.Key Responsibilities:Conducts basic to intermediate troubleshooting and repair tasks for devices such as PCs, laptops, tablets, and printers.Provides dedicated support to...

  • Technical Support Specialist

    6 days ago

    Portland, Oregon, United States TEKsystems Full time

    Job DescriptionOverview:The main responsibility of this role is to deliver technical assistance to users across various departments within the organization. Responsibilities include, but are not limited to: the setup of equipment in diverse environments, traveling to multiple sites to resolve system issues, and addressing inquiries from staff. The technician...

  • Technical Support Consultant

    5 days ago

    Alexandria, VA, United States Clarivate Full time

    We are looking for a Technical Consultant/Service & Support Specialist to join our IPfolio Premium Service team! You will use IPfolio’s standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio’s clients. If you have prior troubleshooting experience in a customer facing environment...

  • Technical Support Consultant

    7 days ago

    Alexandria, VA, United States Clarivate Full time

    We are looking for a Technical Consultant/Service & Support Specialist to join our IPfolio Premium Service team! You will use IPfolio's standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio's clients. If you have prior troubleshooting experience in a customer facing environment and...

  • Technical Support Specialist

    6 days ago

    Portland, Oregon, United States Integrated Pain Management Medical Group, Inc. Full time

    The Help Desk Support Technician will primarily oversee the management of the ticketing system for technical assistance. Key responsibilities will include inventory oversight, logistics for shipping and packing, responding to urgent help desk inquiries, aiding in Tier 1 issue resolution, and collaborating with the IT department on various projects and daily...

  • Technical Support Specialist

    6 days ago

    Portland, Oregon, United States TEKsystems Full time

    Position Overview:The Helpdesk Support Technician plays a crucial role in ensuring smooth IT operations by providing assistance and resolving technical issues for end-users.Key Responsibilities:- Participate in the helpdesk rotation to support users effectively.- Respond to inquiries via phone and email, ensuring timely resolution of issues.- Occasionally...

Regional Technical Support Specialist

2 months ago

Portland OR United States City Staffing Full time
*Pay Rate*: $35/hr-$40/hr

Long term Temp through 12/31/2024 with High possibility of conversion.

*Summary of Position*

The Regional Technical Support Specialist performs the technical, logistical, and administrative duties required to install and optimize Patient Care Devices at customer healthcare locations and assist in providing basic device operation training to local staff as needed. This position will setup and assist in sales demonstrations for hospitals and health systems administrative teams. This position is a high-level client facing position and will require good communication skills as it interfaces with program managers and hospital administrators.  This position also requires software and hardware knowledge to ensure all initial installations of the full product is functional specific to the delivery timeline provided to clients. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining current with emerging product and technical updates. The Product Support Expert will play a key role in the achievement of team and department goals/OKRs.

\*\*Candidate for this role MUST be located in the Portland, OR area, with the ability to travel up to 75%.\*\*

*Essential Duties and Responsibilities*
* Support Revenue Targets (aligned with delivery schedules and assignments).
* Support hospital system clients located within a defined territory and occasionally across the US.
* Manage multiple device implementations concurrently.
* Serve as onsite and remote lead for installation and optimization of patient care devices and communicate expectations and requirements to onsite technical leads.
* Coordinate with our logistics team to ensure on-time delivery and setup of hardware.
* Coordinate with internal and external technical support and/or project management on any issue resolution regarding installs prior to device arrival and post installation.
* Follow implementation plans as outlined by Project Management Team and communicate any issues or variances, as required.
* Work with hospitals to configure firewalls / routers and diagnose networking issues. 
* Perform clinical area connectivity optimization onsite and remotely.
* Ensure all equipment functions as designed upon closure of implementation project.
* Perform onsite repair of equipment when needed.
* Ensure all technical, clinical, and administrative contacts are documented for ongoing support.
* Adhere to all company policies, procedures, and business code of ethics.
* Drive completion of documentation for work instruction, installation case closure, deployment acceptance, and any other relevant information to effectively support revenue recognition and go-live objectives.
* Provide insight and feedback on system and program improvements.
* Ensure high quality clinical sessions and perform onsite troubleshooting when issues arise.
* Train physicians and hospital staff on device usage, common troubleshooting.
* The Implementation Engineer may also perform emergency repair services, as required.
* Adhere to all company policies, procedures, and business code of ethics.
* Other duties as assigned.

*SKILL REQUIREMENTS/PREFERENCES*
* Knowledge of support tools like Kaseya.
* Adheres to Service Level Agreements, ensuring proper handling of all issues.
* Experience working in healthcare organizations.
* Must demonstrate excellent oral and written English communication skills. Proficiency in a second language is highly desirable.
* Ability to operate in a high-risk clinical environment.
* Advanced Windows Operating system support.
* Ability to work with customer networking teams to review network requirements.
* Must have an advanced knowledge of wireless and networking protocols.
* Ability to abide by 3rd party Vendor credentialing requirements.
* 1 year of installation/support experience in healthcare organizations.
* Availability to travel 75%.
* Able to work remotely.
* Ability to occasionally lift heavy objects.

#INDHP

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Schedule:
* 8 hour shift

Experience:
* Networking and Firewall Configuration: 5 years (Preferred)
* Onsite Technical Support: 4 years (Preferred)

Willingness to travel:
* 75% (Required)

Work Location: In person