Technical Support Specialist
2 weeks ago
Position Overview
Job Title
Technical Support Specialist
Job Number
AS869P
Department
Information Technology Services
Location
Erie, Pa
Role Summary
The Technical Support Specialist will provide assistance to users facing various computer-related challenges. Responsibilities include diagnosing network connectivity issues, setting up and managing anti-virus applications, and performing fundamental troubleshooting tasks.
This role demands a commitment to delivering exceptional customer service and the ability to escalate unresolved issues or those outside of your expertise.Essential Qualifications
1-3 years of experience in technology or a recent graduate in a technology-related field.
Desirable Qualifications
Physical Requirements
No specific physical demands.
Employment Classification
Non-Exempt
Job Type
Temporary
Employment Status
Full-Time
Duration of Position
1 Month
Weekly Hours
37.5
Work Hours
Monday to Friday, flexible hours between 7:30 AM and 9:00 PM
Shift Pattern
Rotating shifts.
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