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Account Manager- Offshore

3 months ago

Houston, United States Weatherford Full time
Overview

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. We are focused on providing a challenging and enriching career path with a healthy balance of structure and flexibility to chart your own course. We are an innovative, global company with wide-ranging opportunities that include career-enhancing talent rotations. Our structured career paths will ensure that you know what it takes to build your ideal career at Weatherford when you join our Company. We also offer a comprehensive benefits program, including health insurance coverage, income protection plans, a 401(k) savings plan, Company paid holidays, and paid time off for vacation.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Responsibilities

Our Account Manager drives and supports revenue and profit growth by establishing and maintaining relationships and connectivity with clients at senior levels within their organization. You will also continue the development and execution of strategic account plans which are aligned with global, regional and local sales and marketing strategies.

Responsibilities & Duties:

SAFETY, SECURITY & COMPLIANCE
  • Maintains safety and service quality as immediate priorities when working across all areas of the business
  • Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company policies and procedures, relevant laws, regulations, standards and industry practices
  • Upholds exemplary business principles in accordance with the FCPA and Weatherford overseas trade compliance policies, setting standards of behavior and performance


OPERATIONAL CAPABILTY

  • Ownership of the Account Management life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.
  • Responsible for the Account Plan in SFDC, communicating the plan to all stakeholders, planning resources & activities to achieve the Plan's annual performance
  • Adopt and drive consistent & effective use of Technology (SFDC, XAIT-Porter)
  • Oversee the tender development and response process, ensure all resources are available for highest quality tender submissions via the tender management process
  • Accountable for addressing budget considerations for proposals as well as addressing technical specifications with the client in conjunction with technical sales
  • In conjunction with Tech Sales and Sales VP/Director responsible for negotiations, inc; contract extensions ensuring SFDC is kept up to date as well as liaise with legal as necessary for drafting
  • Assemble and disseminate market intelligence including gathering client feedback
  • Develop and execute strategic plans to strengthen WFT Identity by understanding customer/industry key objectives & challenges -emphasizing and aligning our Core Capabilities
  • Oversee all areas of business risk and ensure strategies exist to mitigate these as much as possible
  • Once notified by client of results of the tender process the role is accountable for arranging a debrief in the event of a loss or advising key stakeholders in the event of a win including updating SFDC
  • Accountable for arranging & facilitating a contract handover meeting with key stakeholders and generating a contract summary sheet
  • Accountable for reviewing contract performance and that all relevant matters are brought before management


CLIENT COMMUNICATION

  • Learn and understand customer's needs and tailors service offering to meet or exceed their requirements
  • Accountable for developing the Client Engagement Plan to enhance the profitability of the company through expanding Weatherford provision of products and services to new and existing customers
  • Delivers presentations to clients and participates in relevant industry forums/ marketing events
  • Lead and manage client commercial arrangements to ensure best value and long term viability
  • Manages clients expectations as well as problem job communication and agreement
  • Accountable for communicating with the client whether the Company intends to participate in tender process
  • Facilitates close of contract with key stakeholders and client


FINANCIAL PERFORMANCE

  • Generates revenue targets through the account plans & has quarterly reviews with Sales VP/Dir
  • Accountable for finalizing the Upsell Plan as per the bid strategy
  • Accountable for action to identify and address revenue gaps for the year to ensure target achievement
  • Evaluates sales opportunities via the Technical Sales personnel
  • Ensure all Commercial processes are applied through TPMS to maximize efficiency of pricing & tendering


PEOPLE MANAGEMENT & DEVELOPMENT

  • Awareness of Company's policies on performance management
  • Undertakes necessary Sales and PL training to enhance their process excellence and ability to improve sales growth via x-PL opportunities


Qualifications
  • 5-10 years industry experience including a minimum of 5 years in account management
  • Must have working knowledge of the deepwater and offshore environment
  • Ability to demonstrate that they are commercially astute and have a good understanding of tenders, contracts, negotiations, high margin / profitability achievement as well as the requirements for high quality customer service
  • Excellent customer relationship skills.
  • Sufficient business acumen to enable opportunity evaluation and effective prioritization
  • Must be a team player with good communication skills, both verbal and written
  • Ability to manage simultaneous projects under tight schedules, relaxed under pressure
  • Familiarity with the latest developments in sales management techniques