Technical Supervisor, Meter Maintenance

4 weeks ago

Chelsea, United States Massachusetts Water Resources Authority Full time
Job DescriptionJob Description

POSITION: Technical Supervisor, Meter Maintenance

DIVISION: Operations

DEPARTMENT: Field Operations/Metering and Monitoring

UNION/GRADE: Unit 2/Grade 21

BASIC PURPOSE:

Coordinates all water and wastewater meter maintenance activities and supervises meter maintenance personnel.

SUPERVISION RECEIVED:

Works under the general supervision of the Program Manager, Metro Meter Maintenance. Receives functional supervision of the Program Manager, Meter Data on specific assignments.

SUPERVISION EXERCISED:

Exercises general supervision one team of Senior Instrument Technicians, Instrument Technicians, and Junior Instrument Technicians.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversees all aspects of water and wastewater meter maintenance, including, but not limited to, preventive, corrective and reactive maintenance, troubleshooting existing sites and new installations.
  • Ensures a safe work environment for all meter maintenance personnel, through audits, training and adherence to safety policy and procedures.
  • Assists Program Manager, Metro Meter Maintenance in the performance of field audits/inspections on all maintenance crews and takes part in maintenance activities as required.
  • Records and monitors employee time and attendance.
  • Directs personnel and conducts maintenance activities in an optimal manner to maximize wrench time and minimize travel time, crew mobilization/demobilization, wastewater meter downtime and water meter estimations.
  • Utilizes MAXIMO for work order entry and reporting requirements and also utilizes Microsoft Office products such as EXCEL, Word and Outlook.
  • Deploys communications data loggers at both permanent and temporary metering sites in collaboration with meter data group and inspectional services group.
  • Utilizes the Telog Enterprise Client and Telog Connection Client software to access individual water and wastewater meter data during install and calibration as well as extract existing data for analysis.
  • Maintains an accurate database for all test/repair activities. Performs data entry, data analysis and generates reports from
  • Examines equipment and checks for defects and items requiring repair. Prepares defective equipment for return to vendor for repair/replacement and maintains records for all transactions.

SECONDARY DUTIES:

  • Run 2 and 3 person crews on days when staff availability is limited. Tests,troubleshootsandrepairsallelectronicandmechanicalequipmentassociated with the wastewater/water metering Tests and repairs electronic equipment down to the circuit board component level.
  • Assists management with all budgetary, procurement, engineering, design and personnel matters related to the maintenance of the water and wastewater metering systems and metering personnel.
  • Assists the Program Manager - Meter Data with coordinating activities with internal customers (i.e., planners/schedulers, data analysts, engineering staff, operations staff, etc.) and external customers (i.e., city and town officials, consultants, police details, etc.).
  • Assists the Program Manager - Meter Data with Managing the use and tracking of the vehicles, equipment and tolls utilized by metering personnel.
  • Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

  • A high school diploma or GED is required. An Associate's degree in any Environmental or technical field may substitute for two years of the required experience; or successful completion of an Authority-approved metering training program; and
  • At least seven (7) years of experience in the maintenance of a large water or wastewater metering system with at least five three (3) years supervisory experience. Completion of MWRA Supervisory Training can be substituted for the supervisory requirement; or
  • Any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

  • Knowledge of operational theory, maintenance practices and equipment required to maintain a water/wastewater metering system.
  • Knowledge of the MAXIMO system.
  • Demonstrated skill in using Microsoft Office programs including Word, Excel, and Outlook.
  • Ability to supervise and coordinate meter maintenance crew activities in a manner that maximizes wrench time and optimizes meter maintenance effectiveness.

SPECIAL REQUIREMENTS:

Grade 1 Collection Systems Operator Certification or Grade 1 Water Distribution System license is required. Grade 4 is preferred for each.

Must immediately enroll in approved electronic technician or instrumentation training program and successful completion program within 18 months.

A valid Massachusetts Class D Motor Vehicle Operator's License is required.

Must successfully complete the MWRA confined space entry program within six (6) months of appointment.

ISA Control Systems Technician Certification is preferred.

TOOLS AND EQUIPMENT USED:

Electronic test equipment, PLCs, climbing and fall retrieval equipment, personal computer, including word processing and other software, hand tools, mobile radio, copy and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee is regularly required to walk, sit, climb or balance; stoop, kneel, crouch or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities, required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee frequently works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock.

The noise level in the work environment is usually loud in field settings and moderately quiet in office settings.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.



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