Client Engagement Coordinator

2 months ago


Delray Beach, United States US Claims Capital LLC Full time
Job DescriptionJob Description

Job Summary


US Claims is a leading provider of advances to personal injury victims and their families. US Claims’ mission is to provide much needed liquidity to an underserved market; providing financial means for victims to pursue a fair settlement. We have built an organization driven by excellence and we are looking for people who are excited by the opportunity to join us Offering an innovative environment guided by outstanding leadership, it is a perfect platform to demonstrate your talent and build your career. Energized by the challenges and rewards ahead, we are a passionate team that will continue working on the exponential growth of our business. We are currently hiring a Client Engagement Coordinator to join our team, reporting directly to the Market President.


The Client Engagement Coordinator will be responsible for initiating timely contact and delivering excellent customer service through fast and accurate processing of client information. Specifically, they will focus on leads driven by US Claims' web marketing efforts. Through communication and coordination, the Client Engagement Coordinator will work with other members of the sales team to improve the web lead conversion rate.


Responsibilities & Duties

  • First point of customer contact for gathering information needed on inquiries after online applications are submitted
  • Builds and maintains business relationship with clients by providing prompt and accurate service to promote customer satisfaction
  • Enter clear and concise updates to the related CRM leads and activity
  • Research and obtain additional information needed to assist Account Executives send a lead through to Underwriting, as needed
  • Deliver unparalleled value, excellent service and provide a positive client experience
  • Timely follow-up with both internal Sales Team and customer through the entire life cycle of their request


Education, Skill & Experience Requirements

  • Outstanding written and oral communication skills
  • Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
  • Ability to manage multiple client situations, needs, and inquiries
  • Must be able to build and maintain good cross enterprise working relationship
  • Experience working in personal injury or paralegal work a plus


  • Newport Beach, California, United States Soto Law Group, APC Full time

    We are seeking a passionate and driven Client Engagement Coordinator to enhance the client experience at Soto Law Group, APC. The ideal candidate will possess a solid background in client services, coupled with outstanding communication, listening, and problem-solving abilities.If you have prior experience in a legal environment, are pursuing a legal...


  • Long Beach, California, United States HydraFacial Company Full time

    Client Success RepresentativeCustomer Service RoleOverview*Position at The HydraFacial Company*WHY YOU'LL ENJOY THIS POSITION:You will play a vital role in enhancing sales for our less active clients while celebrating their achievements.Your focus will be on establishing efficient and consistent interactions with clients.You will transform our strategic...


  • Virginia Beach, Virginia, United States OED Solutions Full time

    Job OverviewAt OED Solutions, we pride ourselves on delivering exceptional service and fostering robust client partnerships. We are seeking a dedicated professional to enhance our client engagement efforts and ensure a high level of satisfaction.As a Client Engagement Specialist, you will be instrumental in cultivating and maintaining client relationships,...


  • Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities We are seeking a highly motivated and customer-focused individual to join our team as a Client Engagement Support Specialist. In this role, you will be responsible for assisting in building and maintaining strong client relationships by addressing inquiries, coordinating communication, and ensuring client satisfaction throughout...


  • Virginia Beach, Virginia, United States Martin Grant Associates Full time

    An exciting opportunity has arisen for a hybrid Client Manager role within a dynamic organization. Position: Client Manager - Small Group Oversee client services for a designated portfolio, which encompasses the onboarding of new clients and the maintenance of current benefit plan documentation.Engage in the assessment of benefit plan coverage deficiencies,...


  • Huntington Beach, California, United States Home Helpers Full time

    Position OverviewHome Helpers Home Care is seeking a dedicated full-time Orientation Coordinator and Client Liaison to enhance our administrative team. This role is integral to our mission of providing exceptional care and support.Key Responsibilities:1. Develop and organize training and orientation materials for all incoming staff.2. Arrange orientation...


  • Long Beach, California, United States HydraFacial Company Full time

    Client Engagement SpecialistCustomer ServiceOverview*Position at The HydraFacial Company*WHY YOU'LL ENJOY THIS ROLE:You will play a vital role in enhancing sales for underperforming clients while celebrating their achievements.Your focus will be on establishing efficient and consistent interactions with clients.Transform our strategy into your unique...


  • Long Beach, California, United States HydraFacial Company Full time

    Client Engagement SpecialistCustomer ServiceOverview*Position at The HydraFacial Company*WHY YOU'LL ENJOY THIS ROLE:You will play a vital role in enhancing sales for underperforming clients while celebrating their achievements.Your focus will be on establishing efficient and consistent interactions with clients.You will transform our strategic goals into...


  • Huntington Beach, California, United States Zero Impact Energy Group Full time

    Benefits:401(k) Dental insurance Health insurance Paid time off Company Overview: Zero Impact Energy Group is a comprehensive provider in the Renewable Energy sector, delivering innovative solutions to commercial and enterprise clients in areas such as EV Charging systems, Fleet Electrification, Solar Micro-grids, Energy storage, and Hydroponic technologies....


  • Delray Beach, Florida, United States Arbor Terrace Prince William Commons Full time

    Job SummaryThe Director of Community Engagement serves on the leadership team at Arbor Terrace Prince William Commons and is responsible for developing, implementing, and overseeing multiple engagement programs geared towards meeting the physical and cognitive needs of residents. This role involves supervising staff that implements such programs, planning...


  • Huntington Beach, California, United States Zero Impact Energy Group Full time

    Benefits:401(k) Dental insurance Health insurance Paid time off Company Overview: Zero Impact Energy Group is a comprehensive Renewable Energy provider, delivering innovative solutions to commercial and enterprise clients in areas such as EV Charging, Fleet Electrification, Solar Micro-grids, Energy Storage, and Hydroponic Systems. Our company has been...


  • Long Beach, California, United States Experiential Group Full time

    Job OverviewAt Experiential Group, we are dedicated to enhancing the lives of individuals and communities through our innovative outreach initiatives. We are currently seeking a motivated Client Engagement Specialist to join our team. This role is essential in executing new and dynamic fundraising strategies while diversifying our revenue sources and...


  • Long Beach, California, United States Compass Group, North America Full time

    Company Overview:Compass Group, North America is a leading provider of integrated food and support services, dedicated to enhancing the quality of life for patients and their families across various healthcare settings. With a workforce of over 46,000 professionals, we are committed to delivering exceptional service and fostering a positive patient...


  • Myrtle Beach, South Carolina, United States The Lovely Law Firm Injury Lawyers Full time

    Join Our Dynamic Legal Team We are a thriving law firm looking for a dedicated Legal Intake Specialist to enhance our client engagement process. In this full-time role, you will be responsible for connecting with potential clients, understanding their needs, and facilitating their onboarding experience. Key Responsibilities: Maintain confidentiality and...


  • Huntington Beach, California, United States Zero Impact Energy Group Full time

    Benefits:401(k) Dental insurance Health insurance Paid time off Company Overview: Zero Impact Energy Group is a comprehensive Renewable Energy provider, delivering innovative solutions to commercial and enterprise clients in areas such as EV Charging, Fleet Electrification, Solar Micro-grids, Energy Storage, and Hydroponic Systems. Our company has been...


  • Delray Beach, Florida, United States Emanate Connections Full time

    Position Overview: In this entry-level position, the Promotional Marketing Representative will leverage their engaging personality and exceptional skills in audience engagement to generate enthusiasm for our charitable partners. This role also involves supporting the marketing team with various administrative, promotional, and sales-related tasks.Key...


  • Huntington Beach, California, United States Zero Impact Solutions Full time

    Renewable Energy Solutions - Client Engagement SpecialistCompany Overview:Zero Impact Solutions is a premier provider in the Renewable Energy sector, focusing on innovative solutions such as Electric Vehicle Charging, Solar Micro-grids, Energy Storage Systems, and Hydroponic Technologies. Our operations are supported by government rebate initiatives,...


  • Long Beach, California, United States StretchLab Full time

    Client Engagement Specialist Position Overview StretchLab is on the lookout for a dynamic, enthusiastic, and sales-driven Client Engagement Specialist who is passionate about fitness and community. Our new studios are dedicated to enhancing the well-being of our clients through personalized stretching services. Founded in 2015, StretchLab has established...


  • Newport Beach, California, United States PIMCO Full time

    Company OverviewPIMCO stands as a premier entity in active fixed income, showcasing profound expertise across both public and private markets. We strategically allocate our clients' investments across a diverse spectrum of fixed income and credit opportunities, drawing upon our extensive experience in navigating intricate debt markets. Our adaptable capital...


  • Daytona Beach, Florida, United States Ascena Retail Group Full time

    About Us At Ascena Retail Group, we believe in the transformative power of fashion. Our mission is to empower individuals through inclusive and stylish clothing options. We are dedicated to fostering a welcoming environment for all customers and associates, celebrating diversity in sizes, shapes, and backgrounds. If you share our passion for fashion and...