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Client Engagement Specialist

2 months ago

Long Beach, California, United States Experiential Group Full time
Job Overview

At Experiential Group, we are dedicated to enhancing the lives of individuals and communities through our innovative outreach initiatives. We are currently seeking a motivated Client Engagement Specialist to join our team. This role is essential in executing new and dynamic fundraising strategies while diversifying our revenue sources and developing relationships with Trusts and Foundations.

The Client Engagement Specialist will play a pivotal role in providing sales support by designing and implementing strategic marketing plans tailored for our key accounts. Responsibilities will include assisting with pricing strategies, engaging with customers, and conducting research to uncover new sales opportunities. To thrive in this position, the ideal candidate should possess outstanding interpersonal skills and a customer-focused approach that drives performance.

Key Responsibilities:

  • Enhance customer satisfaction through innovative marketing strategies
  • Engage in training sessions and product knowledge workshops
  • Inform consumers about new marketing services and promotions
  • Assess potential clients based on established criteria and company policies
  • Uphold our clients' reputation through exceptional customer service
  • Provide team leadership and mentorship

Qualifications:

  • 1-2 years of experience in marketing, sales, or customer service
  • Strong commitment to ongoing professional development
  • Excellent customer service and communication abilities
  • Willingness to adopt a learning mindset
  • Strong work ethic and reliability
  • Effective problem-solving skills
  • Able to thrive in a fast-paced marketing and sales environment
  • Comfortable presenting to both small and large audiences

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