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New Client Engagement Associate

2 months ago

Myrtle Beach, South Carolina, United States The Lovely Law Firm Injury Lawyers Full time

Join Our Dynamic Legal Team

We are a thriving law firm looking for a dedicated Legal Intake Specialist to enhance our client engagement process. In this full-time role, you will be responsible for connecting with potential clients, understanding their needs, and facilitating their onboarding experience.

Key Responsibilities:

  • Maintain confidentiality and uphold the firm's standards.
  • Screen incoming client inquiries to assess case eligibility.
  • Assist in organizing and managing client documentation within our case management system.
  • Coordinate with the marketing team to expand our client outreach efforts.
  • Schedule appointments for eligible clients to ensure efficient lawyer availability.
  • Perform various administrative tasks to support office operations.

Qualifications:

  • Previous experience in customer service or sales is essential.
  • Familiarity with legal processes is highly advantageous.
  • Strong communication skills, both written and verbal.
  • Ability to listen actively and demonstrate empathy towards clients.
  • Proficiency in Microsoft Office applications.
  • Excellent organizational and problem-solving skills.

We offer a supportive and collaborative work environment where you can thrive. If you are passionate about helping others and possess the required skills, we encourage you to consider this opportunity.

Note: This position requires in-person attendance.