Medical Front Office Assistant
2 weeks ago
A large managed healthcare organization is looking for a Medical front office Assistant for a 6 month contract.
We are seeking a detail-oriented and organized Medical Office Assistant to join our healthcare team. This role is responsible for supporting the day-to-day operations of the medical office, ensuring smooth communication between patients, doctors, and staff. The ideal candidate will possess excellent communication and organizational skills.
Pay: $18.00 per hour
Expected hours: 30 – 36 per week - MUST be flexible and open availability to be scheduled, including weekends and holidays.
Mon - Sun, Weekends and Holidays
Duties:
Assist in opening and closing the center, locking and unlocking the doors, and maintaining a clean waiting area.
Welcome all patients and visitors by greeting them with a friendly demeanor.
Assist in patient care coordination, such as answering any questions and directing them through the registration process.
Answer multi-phone lines and direct patients accordingly, whether that is answering questions or transferring to management or clinical staff.
Perform callbacks to past patients for follow-up and ensure a positive patient experience. Collect all insurance information, verify patient demographics, process payments, and post-patient balances.
Assist with clerical duties such as filing, faxing, and scanning documentation.
Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses.
Collect payment for medications and distribute those once filled (if applicable).
Maintain a neat and clean work environment and professional appearance and adhere to relevant health and safety procedures.
Qualifications
- High school diploma or equivalent required.
- Experience in a medical office or healthcare setting.
- Strong communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks.
- Familiarity with clerical duties and documentation review.
Applicants who are passionate about providing exceptional patient care and have the skills to thrive in a dynamic healthcare environment are encouraged to apply.
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