Front Office Representative
1 month ago
Craftexcom We are seeking a qualified Front Office Representative to join our team. As a Front Office Representative, you will be the first point of contact for our company, handling incoming calls, greeting visitors, and performing general administrative tasks. The ideal candidate is professional, friendly, and customer-oriented, with excellent communication and organizational skills.
Pay range:
$19.50 - $28.00 hourly
Job:
Full time
Key Responsibilities
- Greeting visitors, answering inquiries, and directing them to the appropriate person or department
- Answering incoming calls and transferring them to the appropriate individual or department
- Managing incoming and outgoing mail, packages, and deliveries
- Scheduling appointments and maintaining calendars for the team
- Assisting with general administrative tasks, such as photocopying, scanning, and filing documents
- Maintaining the tidiness and organization of the front office area
- Assisting with other duties as assigned by management
Skills, Knowledge and Expertise
- High school diploma or equivalent
- 1+ years of experience in a customer service or front office role
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently and as a part of a team
- Attention to detail and ability to solve problems efficiently
- Professional appearance and demeanor
Benefits
- Health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Retirement plans (401(k) with company match)
- Professional development and training opportunities
- Flexible working hours
- Employee assistance programs
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