Front Office Coordinator for Urology Practice

2 weeks ago


San Antonio, Texas, United States Urology San Antonio Full time
Position Overview

Urology San Antonio is a dedicated team of over 200 professionals focused on enhancing urological health and overall wellness.

With a network of more than eight locations and a diverse team of medical providers, we pride ourselves on delivering comprehensive and accessible care throughout South Texas.

Job Summary

We are seeking an experienced Medical Front Office Assistant to manage front desk operations in our fast-paced urology practice. As the first point of contact for our patients, our front desk staff play a crucial role in representing our organization with the utmost courtesy and professionalism.

Key Responsibilities
  • Answer and direct incoming phone calls
  • Assist in scheduling patient appointments
  • Welcome patients upon arrival
  • Collect and verify patient demographics, insurance details, and other pertinent information
  • Process co-pays and outstanding balances on patient accounts
  • Maintain a professional demeanor while ensuring exceptional patient service
  • Accurately document all patient requests and relevant information
  • Exhibit keen attention to detail
  • Demonstrate creative problem-solving skills
  • Show empathy towards patients in need of care
  • Utilize excellent communication skills
  • Maintain a positive attitude
Qualifications

Applicants should possess a minimum of 2 years of experience in a medical office setting, along with a High School Diploma or GED. The role requires availability from 8:00 AM to 5:00 PM, Monday through Friday, with occasional travel between clinics as necessary.



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