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Commercial Collections Specialist

2 months ago

Addison, United States Brilliant Financial Staffing - IL Full time
Job DescriptionJob Description

Brilliant Financial Staffing has been engaged in a search for a Commercial Collections Specialist for our client located in Addison, IL. Our client is a well-established organization who specializes in providing maintenance to commercial kitchen appliances. They are looking for a Commercial Collections Specialist to join their team on an open ended contract position for a minimum of 4 months. The Commercial Collections Specialist will be primarily responsible for reaching out on accounts that are past due to collect. Our client has recently experienced an uptick in business which is why this role is open on a contract basis. This is a great opportunity to work in a well-established, team-oriented environment. The ideal Commercial Collections Specialist would be able to interview and then start shortly after.


Commercial Collections Specialist Responsibilities:

  • Proactively contact customers regarding payment utilizing various collection tools including past due notices, demand letters, etc.
  • Maintain strong internal and external customer relations and follow up on any necessary information needed to obtain payment - Via phone and email
  • Achieve daily call volume goals
  • Identify and negotiate approved payment arrangements on past due balances within collection guidelines and laws and maintaining a strong customer relationship
  • Provide updates by identifying any issues impacting collections, reason for being past due and action being taken to collect or resolve a dispute on AR update calls
  • Offer solutions to customers who are having payment issues or disputes
  • Monitor any changes in payment pattern and recommend customer for credit evaluation
  • Review orders on hold for release
  • Other duties as assigned


Commercial Collections Qualifications:

  • 2+ years of recent B2B collections experience 
  • Good communication skills
  • Must be able to thrive in a fast-paced environment
  • MUST be comfortable with V-look ups within Microsoft Excel

 

If you or anybody that you know are qualified and interested, please apply ASAP

Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.