Enterprise Account Management Associate

1 month ago

New York, United States RTA US Full time
Job DescriptionJob Description

Russell Tobin is currently seeking an Enterprise Account Manager Associate to work for our client in the online food ordering industry Apply now for consideration

Employment Type: 12- Month, W2 Contract/Remote

Pay rate: $25-$32/hr, DOE

As an Enterprise Account Management Associate, you will help develop growth plans and spearhead the day-to-day execution for a portfolio of brands. The role will involve a blend of data analysis, operational insights, and relationship management.

Responsibilities:

Strategize Vision:
  • Engage partners in growth strategy discussions (e.g., adding stores, increasing sales, growing profitability)
  • Introduce and implement new product opportunities to deepen partnerships and increase revenue (e.g., white-label fulfillment)
Relationship Management:
  • Develop and maintain relationships with C-suite and leads in strategy, marketing, and operations
  • Conduct Quarterly Business Reviews to strengthen relationships, review performance, and plan future strategies
Operational Excellence:
  • Act as the primary contact for issue resolution and ensure accountability
  • Drive operational improvements with partners to deliver the best customer experience
  • Use playbooks, tools, and resources to ensure high-quality merchant experiences and resolve roadblocks

Requirements:

  • 3-5+ years of experience in consulting, client success, account management, or sales
  • Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
  • Expert communication and interpersonal skills
  • Bachelor’s degree required

Nice to have:

  • Proficiency in one or more analytics & visualization tools (e.g., Sigma, Tableau, Excel)
  • Knowledge of CRM software (e.g., Salesforce)

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

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