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Commercial Collections Specialist
1 month ago
Company Information: At LeadingEdge Personnel we thrive on excellence through personal development and continuing improvement through education. Our competitive edge is the tenure we have and our dedicated staff coupled with our focus purely on office clerical, IT, Legal, HR, CSR, Medical, Accounting, and Insurance roles.
Description of Role: We are looking for a full time, Commercial Collections Specialist. You will be responsible for securing billing payments from your customers.
Responsibilities:
- Monitor the firm’s accounts receivable and identify overdue accounts.
- Contact tenants with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
- Follow up with tenants on overdue accounts.
- Respond to tenant account inquiries in a timely and professional matter.
- Use credit bureau data, post office information, internet searches and other tools to try to locate tenants who have moved or changed phone numbers.
- Maintain records of contacts and attempted contacts with delinquent account tenants as well as records of any payments collected from the customer.
- Resolve tenant issues and complaints concerning billing.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Communicate/Liaison unresolved AR delinquencies to accounting team and/or asset management team.
- Prepare analytical and ratio analysis relevant to A/R
- Support other accounting team members.
- Research within Yardi and develop/run AR dashboard reports for management.
- Ad hoc projects such as developing a plan to use a collection agency.
Skills & Requirements:
- Proven working experience as a high volume Accounts Receivable clerk/Accounts Receivable specialist or collections specialist (minimum of two years’ experience in a similar role)
- Proven working experience utilizing a collection agency.
- Solid understanding of basic accounting principles
- Proven ability to calculate, post, and manage accounting figures and financial records.
- Data entry skills along with a knack for numbers
- Hands-on experience in operating spreadsheets and accounting software (Yardi Experience required)
- Proficiency in English and in MS Office
- Professional demeanor and experienced negotiation skills
- High degree of accuracy and attention to detail
- Experience in driving process improvement.
- Bachelor’s degree in finance, Accounting, or Business Administration
Work Schedule:
Monday - Friday 8:00am - 5:00pm
Company DescriptionLeadingEdge Personnel's goal is to help you find your next career move. LeadingEdge Personnel focuses on temp, temp-to-hire and direct hire placements throughout the Austin & San Antonio area. We staff for the best because we attract the best employees. We can't wait to help you achieve your next dream jobCompany DescriptionLeadingEdge Personnel's goal is to help you find your next career move. LeadingEdge Personnel focuses on temp, temp-to-hire and direct hire placements throughout the Austin & San Antonio area. We staff for the best because we attract the best employees. We can't wait to help you achieve your next dream job-
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