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Retail & Operations Supervisor

2 months ago


Santa Monica, United States THE GOURMANDISE SCHOOL Full time
Job DescriptionJob DescriptionRetail and Operations Supervisor - Job Description
The main responsibility of this role is assisting management with daily oversight of key areas of the operation of the cooking school.  Key areas of the job include: staff scheduling; helping manage the reception desk with customers in-store, online and via phone; managing all incoming shipments to school; and maintaining general operation and organization of the facility property.  This position also is responsible for being the face of the cooking school in our retail shop and must maintain a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer; develop product knowledge of the items we carry; and be current with the general information on our classes and events. Job Skills and Requirements-        Highly organized and detail oriented.-        Familiar with computer programs including Microsoft Office Suite, and capable of learning new applications.-        Excellent communication skills and ability to deal with a variety of personalities.-        Must be able to lift 40-50 pounds. Duties-        Create and publish the weekly staff schedule.  (2 hours from home if desired)-        Manage the front desk of the school and its retail operation including dealing with customer inquiries, retail transactions and checking in all guests/students’ class registration, handling cancellations, gift certificates and answering general questions.-        Work with Retail Manager on inventory and merchandising.-        Manage the handling the process of repairs and maintenance of the facility and its equipment.-        Manage Receiving Area and all shipments and deliveries, keep things clean and organized.  -        Responsible for keeping the storage room well-maintained and organized. Schedule5 days a week, 25-30 hours a week (9:30am – 3:00pm, some flexibility).  Schedule is Tuesdays – Saturdays. Compensation$23 – 25/hour