Retail Operations Supervisor

2 weeks ago


Santa Cruz, California, United States New Leaf Community Markets Full time
Location: New Leaf Community Markets

About Us:
New Leaf Community Markets is dedicated to providing our community with sustainable, locally-sourced food options. Since our inception, we have prioritized the well-being of our guests, employees, and the environment, ensuring that our operations reflect our commitment to social responsibility and quality.

Your Role:
As a Retail Operations Supervisor, you will be the key individual overseeing store activities during your shifts. You will be responsible for supervising staff and ensuring the safety and satisfaction of both employees and customers.

Key Responsibilities:
1. Oversee daily store operations and staff management.
2. Assist department leaders in maintaining operational efficiency.
3. Prepare the store for opening and closing procedures.
4. Ensure all areas of the store are well-stocked and meet merchandising standards.
5. Conduct regular inspections to maintain store appearance and cleanliness.
6. Address maintenance issues in collaboration with management.
7. Support staff training on policies and safety procedures.
8. Handle customer incidents and product quality concerns according to company guidelines.
9. Assist in receiving and managing inventory while maintaining vendor relationships.
10. Contribute to planning for promotions and events.

Physical Requirements:
This position requires a medium level of physical activity, including frequent standing and walking. You may need to lift items weighing up to 50 pounds and perform tasks that involve bending, reaching, and climbing.

Why Join Us:
At New Leaf Community Markets, we value our employees and offer a comprehensive benefits package, including health insurance, retirement plans, and employee discounts. Join our team and be part of a community-focused organization that prioritizes integrity, sustainability, and quality in everything we do.

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