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Office Administrator

4 months ago

Oakland Park, United States Reliable Shutters and Screens Full time
Job DescriptionJob Description

Our Office Administrator has a list of duties, but their general responsibility is running the office. There are only two people that work in the office, which are the Office Administrator and the Manager. However, the manager is in and out all of the time meeting with customers and supervising the different teams that are installing current projects. We also have sales representatives that primarily work in the field but occasionally in the office.

The Office Administrator is responsible for answering phone calls and working with all of our sales representatives to distribute the leads for potentially new customers. We are licensed in the tri county area including Broward, Palm Beach and Dade County. Almost every project has to go through a permitting process before being placed on the installation schedule. This includes the Office Administrator working with almost every single building department for each different city within these 3 counties. Meanwhile, they are also responsible for communicating with customers of ongoing projects. This includes answering questions, scheduling install dates, sending invoices, collecting payments and managing the company's books. 

This position requires someone with great social skills. This is the general purpose of the position. We work with so many different customers, so we often experience clients that are very aggressive and extremely rude. The Office Administrator is responsible for taking charge and de-escalating these situations. That obviously requires someone with a great attitude that can positively represent our company.

The position is basically sitting at a computer most of the day and communicating with clients, building departments and installing teams.

The manager is going to be very picky about who fills this position because the Office Administrator and the manager are basically a team that runs the entire company. 

Normal workdays from 8am-5pm. Missing days is unacceptable unless a good reason is given. Our company cannot afford for this position to not be available.

The position starts out at $650 a week until they start to learn everything. The pay will go up the more that is learned. It is hard to say what someone might top out at because that depends 100% on the person and how valuable they are to the company.

We are located in Oakland Park, so they would need to be within comfortable driving distance.

We really need someone that also speaks Spanish. All though, for the right person, it is not a definite requirement.

We will need to know a little about yourself and any experience you may have. It is not a hard job, and you will not be completely ruled out if you have no experience in this field. Anyone with basic computer skills with Excel, Word and Email could learn this job with some time. The personality is more of what we are looking for. That does not mean being a "yes man". Some of these customers will walk all over someone if they have the chance. That means knowing when to respectfully put your foot down and when to sway their direction.

 

 

 

 

Company DescriptionWe are a residential and commercial aluminum dealer in Southeast Florida that specializes in the manufacturing and installation of screen enclosures, sunrooms, patios, pergolas and impact windows/doors.

We are a small business, but we still have hundreds of new customers each year and we are always dealing with about 30 different customer projects at the same time. If you think this sounds like something that you would be a good fit for, please reach out to us.Company DescriptionWe are a residential and commercial aluminum dealer in Southeast Florida that specializes in the manufacturing and installation of screen enclosures, sunrooms, patios, pergolas and impact windows/doors. \r
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We are a small business, but we still have hundreds of new customers each year and we are always dealing with about 30 different customer projects at the same time. If you think this sounds like something that you would be a good fit for, please reach out to us.