Product Success Manager

2 months ago


Hickory, United States Henis Group Full time
Job DescriptionJob Description

Company Overview:Our client, a rapidly growing company in the furniture industry, is seeking a detail-oriented and experienced individual to join their team in New York City.


Position Overview:The Quality Assurance Manager will ensure the quality and efficiency of furniture production, overseeing a couple of associates. This role involves quality inspections, coordinating with production partners, maintaining product specifications, and product development. The position is based in NYC, with in-office work Monday through Thursday and remote work on Fridays, including travel across the US approximately once a month.


Responsibilities:

  • Conduct weekly visits to production partners to review products ready for shipment.
  • Perform quality audits and inspections.
  • Document and maintain product specifications.
  • Implement production changes and adjustments.
  • Support the product development team with sample measurements.
  • Address urgent quality issues as needed.
  • Manage and coordinate the activities of the NC hire and the HQ associate.
  • Drive product development initiatives and ensure adherence to quality standards.


Qualifications:

  • 5-8 years of experience in upholstery and casegoods, quality assurance, and product development.
  • Experience in furniture manufacturing.
  • Strong attention to detail and project management skills.
  • Proficient in problem-solving with a proactive approach.
  • Valid driver's license.
  • Degree in a relevant field (e.g., Industrial Design) within the last 10-15 years.


Location:New York City (in-office Monday-Thursday, remote on Fridays)


Benefits:

  • Comprehensive health, dental, and vision insurance
  • 401(k) plan
  • Unlimited vacation
  • Annual furniture allowance and company discount
  • Relocation fees included


About Our Client:Our client has become a notable name in custom furniture, offering high-quality, handcrafted pieces made by skilled American craftsmen. They continue to grow and innovate in the furniture industry.


If you are passionate about quality assurance and product development in the furniture industry, we encourage you to apply and join their dynamic team.



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