Quality Assurance Product Expert
2 months ago
Are you ready to embrace a role that challenges your creativity and analytical skills?
As a Quality Assurance Product Expert, you will oversee all abrasive product lines manufactured by our company. Curious about what this entails? Let's delve into the details.
The Quality Assurance Product Expert serves as the crucial link between Marketing, Customer Service, and Manufacturing teams. This role encompasses, but is not limited to:
- Thoroughly understanding and testing all abrasive products.
- Coordinating the development and launch of new products.
- Managing abrasive documentation.
- Collaborating with manufacturing for forecasting and capacity planning.
- Providing training on abrasive products to Customer Relations and Sales Channels.
- Testing and validating returned products.
- Addressing quality issues in collaboration with other facilities.
- Conducting quality inspections for product returns.
- Documenting samples and approvals for product setups.
We are committed to your growth and will provide comprehensive training, including:
- In-depth product catalog training.
- Monthly product training courses.
- Hands-on product testing to enhance understanding.
- Analyzing reports to improve marketing strategies.
- Engagement in team videos and social media to boost comfort in social marketing.
- Support in training sessions.
As a valued Quality Assurance Product Expert, we recognize your contributions and are dedicated to your success both professionally and personally. Our benefits include:
- Opportunities for career advancement.
- Competitive salary.
- Access to an on-site gym.
- Comprehensive benefits package (401K, Health Care, PTO, etc.).
We seek individuals who are:
- Collaborative team players.
- Self-motivated and proactive.
- Enthusiastic about learning and sharing fresh ideas.
- Critical thinkers with a keen eye for detail.
In this role, you will:
- Manage and support the abrasive product line across various functions, including Marketing, Customer Service, and Manufacturing.
- Collaborate with commercial teams to generate innovative product ideas and prioritize development initiatives.
- Define market strategies and product positioning to enhance profitability.
- Monitor and evaluate financial and operational metrics to assess product line performance.
- Engage in the Product/Business team process to align business plans with global strategies.
- Provide manufacturing with capacity planning and raw material forecasts.
- Assist in preparing quotations and contracts with Marketing and Customer Relations.
- Contribute to the creation of value propositions and sales training.
- Work with Marketing and Technical teams to develop supporting materials.
- Coordinate the launch of new products across Sales, Marketing, and Manufacturing.
- Develop and present training plans for the abrasive product line.
The ideal candidate will possess:
- Exceptional communication and interpersonal skills.
- The ability to self-manage and prioritize tasks effectively.
- A strong work ethic and meticulous attention to detail.
- Proficiency in Google Docs and Microsoft Office Suite (Excel, Word, PowerPoint).
- Comfort in presenting to various organizational levels.
- Fluency in English, both written and verbal.
- Understanding of financial data interpretation.
- Experience in product introduction and market strategy development.
- Familiarity with forecasting processes.
- Capability to create and maintain customer-related documentation.
- A collaborative mindset and leadership skills.
- A customer-focused approach and willingness to share insights.
- Aptitude for identifying and articulating customer needs.
We are an Equal Opportunity Employer and do not discriminate against applicants based on race, ethnicity, gender, age, veteran status, disability, or any other protected class.
Company OverviewKLINGSPOR Abrasives is a leading manufacturer of premium industrial sanding and grinding products. With a rich history spanning over 125 years, KLINGSPOR originated in Germany and has grown to become one of the world's largest and most respected abrasive manufacturers, delivering top-quality products for industrial applications.
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