Event Manager

Event Manager

SALARY: $67,725 - $73K, Full-Time, Exempt

BONUS: Uncapped potential, Quarterly

BENEFITS:

• Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program and access to Teladoc
• Free Short-Term Disability (up to $2K/week) & Free Long-Term Disability (up to $10K/month) after 30 days of employment
• Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
• Paytient Healthcare Spending
• 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
• Generous Paid Time Off (PTO) Plan (accrue from day one, use on 91st day of employment, about 19 days in the 1st year)
• Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
• Free Employee Assistance Program (EAP)
• Travel Assistance Program

OTHER BENEFITS:

• Hybrid Work Schedule – potential for up to 1 day/week remote work
• Company provided iPhone
• Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
• Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
• 50% subsidy for public transportation expenses
• Referral program of $250 per successfully referred new hire
• Complimentary cafeteria meals
• Monthly employee appreciation events
• Employee Exercise Room
• Community Service Events

WHY THE RENAISSANCE SEATTLE HOTEL?

Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU

Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Sales Manager, Director of Sales, General Manager, or more? We’ll support you all the way.

ABOUT OUR MANAGEMENT COMPANY

• The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
• Ownership is also the management company – No red tape
• The company values longevity – half of our team has been with us 5+ years

ABOUT OUR HOTEL

• 4th largest hotel in Seattle. 557 rooms, 28,000 sq. ft of meeting space
• Stable operation – hotel has never been sold
• Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year
• Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return.
• Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton

JOB SUMMARY

We are seeking an enthusiastic, highly organized, tech savvy event manager to support the managing, coordinating and executing of group assignments as assigned by the Sales Department. This position reports to the Director of Catering and The Director Sales and Marketing and the primary responsibilities are listed below:

• Maintain strong client relations and upsell opportunities and ensure that meeting specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
• Review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter. Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Produce and distribute event orders, group resumes, planning site alerts and communicate any changes and updated information to hotel departments.
• Work extensively with the Food and Beverage and Culinary team on executing catering events and banquets with upsell opportunities.
• Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business with minimal variance.
• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes.
• Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
• Review all bills that are sent to the client and accounting, ensuring they are accurate and timely in order to maximize return business.
• Compile any cancellation/attrition charges for the group.
• Perform other functions as required and directed by Director of Catering or Director of Sales and Marketing

QUALIFICATIONS

• College degree preferred but not required
• Extremely detail oriented and demonstrates the ability to multi-task and adhere to deadlines
• Effective verbal/written communication, organizational customer service and interpersonal skills.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and CRM or hospitality sales platform experience (Delphi, Opera, Salesforce, etc.)
• Working knowledge of Marriott sales systems, a plus
• Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
• Possess basic math skills and have the ability to accurately handle billing
• Professional, college or personal event planning experience a plus
• Flexible and able to work well independently and as part of a team
• Strong knowledge of the Seattle Region and various aspects of the local culture a plus

PHYSICAL REQUIREMENTS

• Most work tasks are performed indoors but outdoor or offsite events may be required.
• Must be able to sit at a desk for up to 8.5 hours per day.
• Walking and standing are required. Length of time of these tasks may vary from day to day and task to task and can be up to 5 hours on event days,
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 30 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates; use of these senses will occur on a constant basis.

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.