Infrastructure Project Coordinator

2 weeks ago


Noblesville, United States Vaco Full time
The Project Coordinator will ensure that Data Center infrastructure division is able to perform and support client's strategic goals. The operations coordinator will be a member of a team of engineers to provide support to the business.
ESSENTIAL DUTIES
  • Provide operations support and technical support for all current and future Global IT systems
  • Manage all Global IT shipments from purchase to delivery at final destination
  • Supports end users with incident reporting and investigation pertaining to data center equipment
  • Adherence to the administration of Client's Global IT security policies, procedures, best practices, and established standards
  • Participate in IT Infrastructure monitoring and updating ServiceNow as needed for project tasks
  • Execution / monitoring of tickets and status from the following systems: CloudIQ, ServiceNow, Equinix, VMWare Customer Connect, Lucidia and Dell various portals
  • Provide management with ways to improve administration, monitoring, reporting, and standard operating procedures
  • Evaluate data center infrastructure operations regarding life cycle management
  • Identify, submit tracking and monitor through the system all RINGIs and AFC's for the Global IT infrastructure division
  • Design, create, a document repository to organize and maintain all Global IT electronic documents not limited to infrastructure design, current state, contracts, SOWs job descriptions, products,
  • Manage current infrastructure equipment inventory levels by tracking purchases and decommissions
  • Provide tactical and strategic input for overall data center planning and related projects to include utilization of technology for cost savings or enhanced productivity
  • Work with vendors to assist with data center capacity and high availability requirements
  • All other duties as assigned
MINIMUM REQUIREMENTS
  • Associate degree or work experience
  • 2+ years of IT experience with a mixture of the following:
  • IT project management or coordinator
  • IT operations management or coordinator
  • Data center industry experience preferred
  • Demonstrate the ability to create cohesiveness of quality across all data center operations
  • Identify risks, offer mitigation strategies and manage the hurdles that can occur in operations
  • Preform that ability to escalate issues as appropriate and help ensure tradeoffs and priorities are well-understood
  • Experience working with shifting time zones
  • Heavy Experience with Microsoft O365 projects
  • Experience with Service Now is a huge plus
  • Experience in a global IT environment is a plus


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