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Sales Account Manager

2 months ago

Troy, United States Toyoda Gosei Americas Full time

Summary

The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.


Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Sales Account Manager in the Domestic Sales department. The Sr. Sales Account Manager functions with a high degree of autonomy, and is responsible for providing professional level account management and managing customer satisfaction for customers of Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (NAMCs).


Primary Duties and Responsibilities

  • Manage customer satisfaction through assessing & understanding needs, and developing & executing action plans
  • Manage multiple customer accounts, ensuring satisfaction while meeting financial targets
  • Contribute to the development of sales strategies to achieve corporate sales targets and support company vision
  • Coordinate commercial activities throughout the entire organization; working cross-divisionally regarding engineering changes, quality improvements, quotes & negotiations, and reporting
  • Manage and update all internal sales systems and customer interface applications, tracking and reporting changes to management
  • Promote effective communication, developing strong relationships with internal/external stakeholders
  • Manage timely resolution of commercial challenges in collaboration with multiple regions on multiple product lines
  • Drive optimization by being actively engaged in continuous improvement efforts
  • Function in a highly collaborative environment where flexibility and teamwork is crucial to organizational success


Qualifications and Competencies

  • Bachelor’s degree in Business Administration or other technical field.
  • Eight or more years of experience in automotive supplier sales or manufacturing environments is required
  • Ability to demonstrate effective negotiation and presentation skills is required
  • Ability to understand, compile and present reports in a factual and concise manner, with an ability to articulate complex business case proposals is required; including financial reports
  • Proficiency using MS Office Suites 2007& newer, and web-based applications & technologies is required
  • Ability to consistently meet deadlines is required
  • Effective verbal, non-verbal, and written communication skills with all staff and management are required
  • Effective attention to detail, problem solving and organizational skills is required
  • Experience working with Domestic OEM purchasing systems is strongly preferred


Benefits (subject to eligibility):

  • Hybrid Work Style (if eligible)
  • Insurance (Health, Dental, Vision, Prescription Drug Program)
  • Company Paid STD, LTD, Life, and AD&D
  • Generous Employer Contribution to HSA
  • Short and Long Term Disability
  • 401K Company Match
  • Paid Time Off/Holidays
  • Free Employee Assistance Plan (EAP)
  • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
  • Multiple Free Wellness Programs Offered