Associate FinOps Specialist
2 months ago
About the role
As a Finance Operations Specialist, you will support Finance functions, working in Salesforce, Zuora, and other integrated financial tools. You will be the primary contact person for our Quote-to-Cash process, processing accurate orders and amendments. In tandem, you will maintain the monthly ARR reporting for accuracy, researching discrepancies and errors. You will work closely with internal sales, support users, and cross-functional teams on various financial projects.
Apply if you're excited to:
- Follow our opportunity closing process to generate and review orders accurately and on time. Ensure all billing information is complete and up to date, including pricing, products, and addresses
- Act as the primary point of contact for Sales and Customer Success regarding order inquiries. Address and resolve internal concerns and questions promptly and professionally, and provide user support, training, and administration
- Collaborate with stakeholders to document and enhance current order systems processes
- Learn and optimize SaaS reporting metrics for ARR and continuously reconcile monthly ARR data by investigating discrepancies from Salesforce
- Perform manual billing operations as needed
- Contribute to month-end billing tasks
- Participate in ad-hoc data projects to maintain data integrity and accuracy in our billing system
- Assist with monthly consolidated billing for our corporate partners and build trusting relationships with them
- Assist Controller in semi-annual audit needs
- Cross-train in billing and collections aspect of the team, with the ability to handle most general customer billing questions
About You
- 2-3 years of relevant experience in SaaS billing, support, or a related field
- Salesforce experience is required
- Comfortable working in quote to cash systems and capable of operating within Zuora, Salesforce, Excel, Stripe, Avalara, and other integrated financial tools
- Ability to execute repetitive tasks with the utmost attention to detail
- Strong analytical and problem-solving skills and an investigative mindset to uncover issues with account and order history
- Excellent written, verbal, and interpersonal communication skills, along with the ability to effectively communicate across cross-functional teams
- Must be able to manage multiple priorities and complex tasks while maintaining strong attention to detail
- Flexible with time during month end to ensure all deals are approved
- Zuora experience is nice to have but is not required
Benefits & Perks
- Medical coverage for employees and dependents (80-90% covered by employer)
- Employer HSA contribution with HDHP
- 401(k) match up to 3.5%
- Dependent Care Flexible Spending Account (FSA)
- Dental & Vision coverage available
- Basic Life and AD&D Insurance
- Short and Long Term Disability
- Flexible Time Off & 13 Paid Annual Holidays
- Paid Parental Leave
- Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
- $250 Annual Stipend for Learning and Development
Base rate per hour worked
Hourly Pay
$26—$30 USD
Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company's innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally.
We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.
Our recruiting process is rooted in "Who: The A Method of Hiring" and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
Notice at Collection to Applicants Residing in California
Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants' data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you agree to our use and processing of your data as required.
-
Senior FinOps Account Manager
1 month ago
Remote, Oregon, United States CloudZero Full timeDescriptionLOCATION: (U.S. Remote - California, Colorado, Oregon, Washington)Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That's why we built...
-
Associate, IT Specialist
4 weeks ago
Remote, Oregon, United States Divvy Homes Full timeAt Divvy Homes, we're building an on-ramp to homeownership – one that's more flexible, more affordable, and an all-around better fit for today's American family – and it's working. Recognized as Time 100's most influential companies of 2022 and a Great Place to Work, Divvy strives to build a team that can uphold our mission.Name of Employer: Divvy Homes...
-
Sales Account Executive
1 month ago
Remote, Oregon, United States CloudZero Full timeDescriptionCloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That's why we built CloudZero: a SaaS platform at the intersection of next-generation...
-
In-Plant Solutions Specialist
2 months ago
Remote, Oregon, United States MSC Industrial Supply Co. Full timeBRIEF POSITION SUMMARY: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order...
-
Regulatory Compliance Specialist
2 weeks ago
Remote, Oregon, United States INSPYR Solutions Full timePosition: Regulatory Compliance SpecialistLocation: RemoteContract Duration: 6+ month engagementCompany: INSPYR Solutions - Compensation: $25-28/hr.Eligibility: US Citizens, Green Card Holders, or individuals authorized to work in the U.S.Overview:The Regulatory Compliance Specialist will collaborate closely with team members to address regulatory compliance...
-
Project Coordination Specialist
2 weeks ago
Remote, Oregon, United States Cupertino Electric, Inc. Full timePosting Title: Project Coordination SpecialistLocation: Arlington, OR - 100% on-siteSalary Range: $95,000 to $120,000The starting salary for a successful candidate will be determined based on various factors, including market location, job-related knowledge, skills, education, and experience. The compensation scale provided for this position is generally...
-
Insurance Sales Operations Specialist
2 weeks ago
Remote, Oregon, United States ASK Consulting Full timeJob OverviewPosition Title: Insurance Sales Operations SpecialistContract Duration: 9 MonthsWork Arrangement: Fully RemoteCompensation: $25 - $28 per hour on W2Work from home - Candidates in the Eastern Standard Time zone are preferred.Role Summary:The Insurance Sales Operations Specialist will play a vital role within the Producer Operations team, focusing...
-
Event Marketing Specialist
2 months ago
Remote, Oregon, United States Kyruus Health Full timeAt Kyruus Health, our mission is to connect people to the right care, in pursuit of our vision: a better healthcare system- one that's transparent and accessible- where everyone gets the care they need. Our values are at the heart of everything we do: We care deeply – We do the right thing even if it's the harder thing. We are fiercely driven – We...
-
API Integrations Specialist
1 month ago
Remote, Oregon, United States Toast Full timeToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.The API Integrations Specialist is an Associate level, hourly position that will contribute to the success of the Toast Customer Care Integrations team. As an API Integrations Specialist, you...
-
Customer Support Operations Specialist
7 days ago
Remote, Oregon, United States Aircall Full timeCompany Overview: Aircall is dedicated to fostering a culture where every voice is heard. With significant investment backing, we are committed to developing technology that enhances communication, enabling our growing customer base to establish genuine connections.Role Overview: We are on the lookout for a knowledgeable Support Operations Specialist to join...
-
Marketing Specialist
1 month ago
Remote, Oregon, United States OpenTable Full timeWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...
-
Implementation Specialist
1 month ago
Remote, Oregon, United States Revalize Full timeCompany DescriptionAt Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers...
-
Bilingual Customer Support Specialist III
2 weeks ago
Remote, Oregon, United States Conduent Payment Integrity Solution Inc. Full timeAt Conduent Payment Integrity Solution Inc., we are committed to delivering essential services and solutions for Fortune 100 companies and numerous government entities, ensuring outstanding results for our clients and the millions who rely on them. This is your chance to grow personally, contribute meaningfully, and be part of a workplace culture that values...
-
Bilingual Customer Support Specialist III
1 week ago
Remote, Oregon, United States Conduent Payment Integrity Solution Inc. Full timePosition OverviewAt Conduent Payment Integrity Solution Inc., we pride ourselves on delivering essential services and solutions for Fortune 100 companies and numerous government entities, resulting in outstanding outcomes for our clients and the communities they serve. Join us in a culture that values individuality and fosters personal growth.Bilingual...
-
Clinical Workflow Specialist
2 months ago
Remote, Oregon, United States Imprivata Full timeDescriptionCome join a winning team Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events. While we're diverse in our backgrounds and skills, we have much in common. A passion...
-
Senior Bookkeeping Specialist
2 weeks ago
Remote, Oregon, United States The Cash Flow CFO Full timeJob OverviewABOUT USThe Cash Flow CFO is a fractional CFO and comprehensive accounting firm dedicated to equipping business owners with essential financial insights and education to foster and maintain consistent profitability.We cater to entrepreneurs, innovative enterprises ($1M+), and established organizations that, like us, embrace unconventional...
-
Insurance Claims Specialist
1 week ago
Remote, Oregon, United States Midatlantic Employers' Association Full timeJob OverviewJoin Midatlantic Employers' Association, a leader in the insurance sector, dedicated to providing exceptional service and support to our clients. We are seeking a dedicated Insurance Claims Specialist to enhance our claims processing team.At Midatlantic, we believe in making insurance accessible and straightforward. Our mission is to ensure that...
-
US payroll Specialist
1 month ago
Remote, Oregon, United States Banyan Software Full timeBanyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software...
-
Automation Sales Specialist
4 weeks ago
Remote, Oregon, United States Red Hat Full timeThe Red Hat Technical Sales team is looking for an Automation Sales Specialist to join us serving our North America Public Sector customers. In this role, you will be responsible for Red Hat Ansible Automation Platform software subscription sales offerings and services to prospective and current accounts. You'll need to have the ability to understand...
-
Application Platform Sales Specialist
4 weeks ago
Remote, Oregon, United States Red Hat Full timeThe Red Hat Commercial Sales team is looking for an Application Platform Sales Specialist to join us. In this role, you will work with the Territory Sales team to enable customers to define, develop, and deploy their technology modernization strategies. You'll build strategic relationships with executives and key business leaders. As an Application Platform...