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Senior Associate-Digital Product Management
1 month ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.
Primary Responsibilities:
You will be responsible for collaborating across the American Express Enterprise Data Governance (EDG) team, federated data management teams, partners, and technology teams to define and deliver upon a near and longer-term product roadmap that enables EDG to ensure compliance with data governance policies, automates Data Governance (DG)/Data Management (DM) routines and supports managing, effectively organizing and governing Amex data at scale.
Defining product strategies, framework for system integrations and user experience to support data cataloging and various other Data Governance/Data Management needs and guide technologies in implementing these strategies and frameworks.Ensuring products meet the EDG vision and objectives and American Express' architectural standards, policies, and procedures.Translating product vision and roadmap into well-defined product requirements/user stories and acceptance test criteriaBuilding and managing the Data Governance product backlog, balancing the requirements of various partners, coordinating communications, and facilitating resolution of risks, issues, and changes tied to the Product Backlog.Continually improving products post-launch, prioritizing bugs and feature requests based on customer satisfaction.Actively participating in all phases of the Agile product delivery process.Serving as the primary resource responsible for the ongoing management of technical activities related to data governance implementation at scale.Continually learning and adopting different approaches and new technologies that drive scalability and improve customer experiences, including artificial intelligence and machine learning techniquesNot just limited to the above functions, the incumbent will lead other pertaining implementation aspects within the evolving landscape of data governance and regulatory environment. Qualification Requirements: A successful candidate will have: Ability to understand data governance policies/standards and procedures.Basic understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) with the ability to be an advocate for architecture that supports Amex's governance/management of data.2+ years of experience in Product Development/Management, Master Data Management, or major data transformation initiatives, focusing on advancing curated, high quality enterprise data sets.Knowledge of Agile methodology for data management, big data, and cloud data platforms.Ability to work and communicate with both business and technical teams at various levels.Proven track record of driving results in a fast-paced environment often with significant ambiguity.Experience working multi-tasking environment and have demonstrated strong organizational and problem-solving skill.Excellent communication skills. Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.-
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