Manager-Digital Product Management

4 weeks ago

Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data assets across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytics.

We are embarking on an exciting and transformational journey to modernize our enterprise data platform by leveraging the power and innovation of the public cloud. As part of this initiative, we are looking for a Product Manager for our Data Enablement Capabilities team. This role partners closely across Product, Technology, Governance and Customer teams to identify, prioritize, and deliver capabilities that ensure the platform provides highly performant, trusted and quality data for our users that is also compliant with enterprise sensitive data handling, partner confidentiality and other relevant standards.

Job Responsibilities

Collaborate across product, solution, governance and technology partners to deliver customer centric solutions and rapidly iterate new ideas.Understand the current on-prem big data platform landscape, architect the target state architecture, and execute the modernization roadmap to public cloud infrastructure.Ensure product and capability delivery is controlled through a well-defined product roadmap that is focused on business strategy and value, improving time to market, reducing operational risk and best in class industry practices.Define product features, user stories, and acceptance test criteria to drive delivery and results that benefit our business and business unit partners.Own and drive day to day Agile processes including planning and grooming, sprint and scrum cadence to ensure clarity of scope and timelines across all stakeholders.Define product scope and objectives, ensure compliance with standards and best practices, and drive risk management, analysis, and issue tracking.Champion an external perspective in delivering solutions via a sound understanding of the industry landscape to drive modernization of existing platforms. Qualification Requirements: Master's degree in Computer Science, Engineering, Technology or a related field, with a minimum of 4+ years experience in delivering large scaleBig Data, Cloud and Digital product initiatives3+ years' experience in data management solutions, including ETL, data warehousing, data ingestion, metadata management, data security and governance.Knowledge of big data platform architecture, data management and newer developments in the industryHighly organized and self-motivated individual who can combine problem-resolution, ability to influence decisions and critical thinking to apply a business lens to design customer-obsessed solutions.Proven ability to manage change in dynamic, ambiguous environments, and ability to influence without direct authority among peers and with leaders.Prior exposure to working in a Cloud based environment and/ or the payments industry is an added plus Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

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