Senior Associate-Digital Product Management

4 weeks ago

Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The ECMX (Enterprise Communications & MarTech Experiences) team was formed to support business units across the enterprise and sits within the Enterprise Digital and Data Solutions Group (EDDS). This role will support the EDDS organization and is responsible for growing the American Express brand in more than 150 countries around the world.
You will be part of the E-Eligibility Product Team, this team is responsible to create/manage products supporting the segmentation, targeting & eligibility products across 24 Global markets. The team plays a critical role in overall Marketing campaign setup, execution and fulfillment of marketing offers across multiple channels. In this role you will own the Execution of the Product roadmap and strategic vision of one of the products. You will partner with colleagues in Product, Engineering, and the Business to inform and drive forward the product roadmap.

An ideal candidate will be interested in product management, technology modernization, and Martech Products. The candidate should be a quick-learner, curious problem solver and adept to work in a fast-paced environment.

The Sr. Associate Product Manager will:

Develop the Segmentation, Targeting & Eligibility product roadmap and define timelines for future features and capabilities.Actively collaborate with other Product Managers, Product Owners, Marketing, Operations, Engineering and other key stakeholders to push forward and execute long term initiatives.Coordinate cross-business unit initiatives and management to support new products and/or capabilities by serving as the liaison between marketing and technology.Prioritize feature backlog according to defined outcomes and key results.Converting market needs into clearly defined and actionable requirementHave a growth mindset. Qualifications 2+ years of Product Management experience.Strong product ownership and development experience.Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines.Experience on one or more teams using Agile software development process such as Scrum or Kanban. SAFe training and certification a plus.Ability to translate technical terminology to business partners and business requirements to technology partners.Excellent communication skills, written and verbal.Strong work ethic with a global mindset.Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solving.Self-starter and able to connect dots to understand how their work fits into the broader organization.Experience with Salesforce, Adobe CDP (Customer Data Platform) or Martech ecosystem/platforms will be a plus. UI/UX experience will be a plus. Approach: You are solution-oriented, results-driven, and show up with passion and enthusiasm. You are comfortable working in an innovative and fast-paced environment – you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.You have excellent business and technical communication skills with the ability to engage, influence, and inspire to drive disciplined collaboration and alignment – you know how to get the best from large, cross-functional teams.You make sound decisions, even in the absence of complete information. You rely on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles.You are curious with an Enterprise mindset – you connect the dots, and you ask impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and confidently challenge ideas you disagree with.You care about your users. You strive to build and deliver solutions that meet customer expectations while balancing product and engineering best practices.You care about your team. You create opportunities for your team to lead and grow through a focus on feedback, development, and accountability. You value and contribute to team culture and foster a sense of belonging.You have a positive attitude and maintain a sense of humor in the face of challenges and/or setbacks. Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

  • Senior Associate-Digital Product Management

    1 month ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Senior Associate-Digital Product Management

    2 months ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Digital Portfolio Management Associate

    2 days ago

    Phoenix, Arizona, United States American Express Full time

    About the RoleWe are seeking a highly skilled Digital Portfolio Management Associate to join our team at American Express. As a key member of our organization, you will be responsible for monitoring and tracking our capacity portfolios, utilizing appropriate reporting tools to monitor and track our colleague and contractor portfolio(s) against delivery,...

  • Associate-Digital Product Management

    4 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Senior Manager-Digital Product Management

    3 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Manager-Digital Product Management

    4 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • VP, Digital Product Management

    1 month ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining...

  • Associate-Digital Product Solution Design

    1 month ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Manager-Digital Product Mgmt

    4 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Senior Marketing Manager

    2 days ago

    Phoenix, Arizona, United States Company Full time

    Job Description**Job Summary**Company is seeking a highly skilled and experienced Senior Marketing Manager to lead our in-house marketing team and drive business growth through effective marketing strategies.Key Responsibilities:Oversee and manage the in-house marketing team to achieve business objectives.Develop and implement successful digital marketing...

  • Senior Manager-Digital Portfolio Management

    1 month ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Digital Product Manager

    2 months ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Senior IT Product Manager

    1 week ago

    Phoenix, Arizona, United States Indotronix International Corporation Full time

    Indotronix International Corporation is seeking a Senior IT Product Manager for a hybrid role in Phoenix, AZ.Position Overview: As a Senior IT Product Manager, you will play a pivotal role in enhancing our product offerings and ensuring they meet the needs of our users. This position requires a blend of technical expertise and project management skills to...

  • Senior SAP S/4 HANA Production and Quality Management Consultant

    5 days ago

    Phoenix, Arizona, United States Infosys Full time

    Infosys is seeking a Senior SAP S/4 HANA Production and Quality Management ConsultantIn this pivotal role, you will lead the engagement efforts for various assignments, guiding the process from business analysis and problem identification to solution architecture, development, and implementation. Your expertise will be crucial in defining challenges and...

  • Senior Associate

    1 month ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Sr. Manager, Digital Product Management – Delivery Manager

    3 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Digital Sales Associate

    2 days ago

    Phoenix, Arizona, United States courtesyautomotivegroup Full time

    About the RoleCourtesy Automotive Group is seeking a highly motivated and customer-focused Automotive Internet Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving online sales and customer engagement, responding to inquiries from potential customers, and guiding them through the digital purchasing...

  • Manager, Product Management

    1 month ago

    Phoenix, Arizona, United States Cable One Inc. Full time

    About the Company:Cable One is a leading telecommunications company dedicated to providing high-speed data solutions to customers across the nation. With a focus on innovation and customer satisfaction, Cable One is committed to delivering top-quality services that meet the needs of today's digital world.Job Description:The Product Management Manager at...

  • Senior Product Manager

    5 days ago

    Phoenix, Arizona, United States First Citizens Bank Full time

    OverviewAt First Citizens Bank, we combine the strength of a longstanding financial institution with the agility of a modern banking partner. With over 125 years of experience, we are dedicated to providing personalized financial solutions to our clients. As a leader in the financial sector, First Citizens Bank offers a comprehensive range of banking...

  • Program Manager

    2 days ago

    Phoenix, Arizona, United States Infosys Limited Digital Full time

    About the RoleWe are seeking an experienced Operations Manager to join our team at Infosys Limited Digital. As a key member of our Lifecycle Product Licensing (LPL) program, you will be responsible for driving top-level actions and ensuring end-to-end ownership of customer and licensee engagement.Key ResponsibilitiesCustomer Engagement Lead: Serve as the...