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Associate Operations Coordinator

2 months ago

Memphis, Tennessee, United States C.H. Robinson Full time

So What Can We Do For You?

When you achieve, we succeed. Our commitment to equipping you for success begins on day one with our dynamic and comprehensive onboarding program. This interactive training immerses you in everything C.H. Robinson: how our 100+ year legacy means we'll always be here for you and our customers, all the ways to utilize our leading-edge supply chain technologies, and why your unique background makes our organization stronger. Your training is an engaging mix of activities, self-guided learning, and personalized coaching and mentoring. You'll come out of the experience motivated to connect the world as a confident, valuable member of our team.

On Your Next Adventure, You'll:

  • Manage shipment lifecycles by creating and activating shipments, building and assigning loads, scheduling, tracking and tracing orders, and documenting events and invoices
  • Master and leverage C.H. Robinson's global technology platform, Navisphere, to validate and ensure the accuracy of load data
  • Foster meaningful connections with customers via phone and computer interaction 7-8 hours per day
  • Provide open, timely communication to ensure that customers know they're your priority every step of the way
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests

You're a Great Fit If You Have:

  • High school degree or GED equivalent
  • Previous customer service experience
  • Ability to work evenings and/or weekends (select roles only)

Even Better If You:

  • Thrive in a diverse and inclusive work environment
  • Have basic proficiency in Microsoft Office Suite of programs
  • Present professional communication, prioritization, and time management skills
  • Hold prior work experience that required attention to detail and accuracy
  • Earned a bachelor's degree or continued education
  • Can multitask while focusing on quality, efficiency, and customer service
  • Enjoy working in a fast-paced environment that values teamwork and camaraderie
  • Are tech-savvy or learn new software quickly

We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion - to Operations Coordinator then Lead Operations Coordinator - so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? Click that apply button.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.