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HR Operations Coordinator

2 months ago

Memphis, Tennessee, United States Acro Service Corp Full time

Position Overview:

As an HR Operations Coordinator, you will play a crucial role in supporting our human resources functions by providing guidance and assistance to both management and staff regarding employment regulations and organizational policies.

Key Responsibilities:


• Provide expert advice to managers and employees on compliance with state and federal employment laws, collective bargaining agreements, and company policies regarding benefits and compensation.


• Assess job roles to determine appropriate classification, including exempt and non-exempt status, as well as salary recommendations.


• Develop and maintain job descriptions, occupational classifications, and salary structures.


• Assist in the organization and upkeep of personnel records and employee handbooks.


• Generate reports such as organizational charts and career progression documentation to summarize job evaluations and compensation analyses.

Required Skills:


• Strong verbal and written communication abilities, with a keen attention to detail and a commitment to customer service.


• Capacity to work autonomously and effectively manage time.


• Familiarity with legal frameworks and procedures related to hiring practices, including equal employment opportunity and affirmative action.


• Understanding of compensation and benefits structures.


• Proficiency in computer applications, particularly Microsoft Word and Excel.

Education and Experience:


• A Bachelor’s degree in a relevant field or equivalent professional experience is required.


• 0-2 years of experience in customer service or a related field is required.

Additional Information:


This position offers flexibility with remote work options, while also allowing for occasional office visits if necessary. Candidates should have experience with HR systems, particularly Workday, and familiarity with customer service platforms such as Zendesk and phone systems like Five9 will be advantageous.

We are looking for individuals who have a background in HR and customer service, particularly those who enjoy engaging with clients and resolving inquiries efficiently.