Senior Manager, Product Management

2 months ago

Chevy Chase, Maryland, United States GEICO Full time

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to manage and grow our products.

This position is a hybrid role and it is required to be on-site 2-3 days each week at one of the following locations: Chevy Chase, MD, Fredericksburg, VA, Macon, GA or Indianapolis, IN.

POSITION OBJECTIVE:

This role will be responsible for transforming the product experience, by finding value creating opportunities and driving innovative and sustainable product solutions through technology. S/he will champion a startup mindset and promote agile ways of working to create and deliver differentiated experiences for our customers. The ideal candidate is a product-oriented team player comfortable working in a fast-paced environment. S/he must be a strong communicator, comfortable working with stakeholders of all organizational levels.

JOB DUTIES/RESPONSIBILITIES:


• Understand industry landscape, market trends, customer and business need to synthesize discovery efforts into insights and implications to features


• Leverage insights to drive vision for product features that will drive incremental value and rally stakeholders to your vision


• Define and own the 6–9-month feature roadmap to drive priorities for your team taking into value creation and cost to create value


• Identify and measure feature KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates


• Have an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business


• Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience


• Rally teams and senior stakeholders to your product direction and proactively leverage relationships throughout the ecosystem


• Reports on feature performance to stakeholders demonstrating incremental value creation


• Encourages adaptability informed by emerging solutions, industry trends and changing customer needs


• Defines scalable product solutions by deep knowledge of internal and external customers habits


• Understands technology concepts and how underlying product services perform across channels and customer touchpoints


• Fosters a strong agile discipline and inspires teams to continuously improve delivery through understanding of key agile metrics


• Attract, retain, and develop Product Managers on their product career

CANDIDATE BASIC QUALIFICATIONS:


• 4+ years of experience preferably in Agile product management


• 6+ years of experience translating Features into Consumer or Associate facing products


• 4+ years managing all aspects of a product feature throughout its lifecycle from concept to delivery


• 1+ years leading, mentoring, and coaching product managers


• High sense of accountability and strong problem-solving skills


• Excellent written and verbal communication skills


• Strong interpersonal and collaborative skills to influence across the organization


• Insurance industry experience preferable, not required


• Bachelor's Degree or military experience


• Agile certifications preferred (i.e. SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)

Benefits:

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:


• Premier Medical, Dental, and Vision Insurance with no waiting period**


• Paid Vacation, Sick and Parental Leave


• 401(k) Plan


• Tuition Assistance including Direct Billing and Reimbursement payment plan options


• Paid Training, Licensures, and Certificates

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop, and retain the most talented individuals to join our team.

To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position are generally required to work at the GEICO building during their orientation period. GEICO follows federal and state guidance and legal requirements regarding measures designed to limit the spread of COVID-19, including masking and social distancing. Measures may vary by GEICO location.

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