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Customer Service Representative Associate

2 months ago

Phoenix, Arizona, United States Adecco Staffing, USA Full time

Location: Phoenix, AZ 85040

Schedule: 8:00 AM - 5:00 PM

Pay: $18/hr

Position Overview:

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide essential information about our products and services. This role requires strong communication skills and basic computer knowledge.

Key Responsibilities:

  • Handle customer inquiries via phone, fax, email, and mail.
  • Provide product, service, pricing, and availability information.
  • Process orders, requests, returns, and adjustments.
  • Enforce company policies within guidelines.
  • Prepare necessary reports.
  • Use the computer support system efficiently.
  • Coordinate with internal resources and escalate issues as needed.
  • Maintain up-to-date information in an easy-to-use format.

Qualifications:

  • Basic computer skills.
  • Strong verbal and written communication skills.
  • Ability to handle customer inquiries and resolve issues effectively.
  • Prior customer service experience preferred but not required.
Pay Details: $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.