Customer Service Representative

1 week ago


Phoenix, Arizona, United States Penske Automotive Full time
Penske Automotive North Scottsdale Road [Customer Service / Concierge]

As a Customer Service Representative at Penske Automotive, you will be the first point of contact for our showroom customers, providing a warm and welcoming experience.

  • Interact with customers and determine the nature of their visit
  • Direct customers to the correct department or salesperson
  • Notify the sales team that a customer is waiting, or introduce the customer to a salesperson
  • Provide customers with brochures and other information
  • Answer basic customer inquiries and resolve issues

As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and have a positive experience at our dealership.

Penske Automotive is a leading automotive retailer with a commitment to excellence and customer satisfaction.

Key Responsibilities:

  • Deliver exceptional customer service and create a positive first impression
  • Collaborate with the sales team to ensure customer needs are met
  • Stay up-to-date on product knowledge and dealership promotions
  • Contribute to a positive and productive team environment


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