Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tech Providers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Receive and place telephone calls to resolve customer inquiries and issues.
- Verify and record customer information on forms and records.
- Provide accurate and timely information to customers regarding our products and services.
- Record and confirm customer orders, complaints, or service information.
- Direct calls for further problem resolution and escalate issues as needed.
- Utilize database, data entry, or single window software to access and input customer information.
Requirements:
- 1 year of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and accuracy in data entry.
What We Offer:
At Tech Providers, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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