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Customer Service Representative

2 months ago

Phoenix, Arizona, United States U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that customers receive exceptional service and support with their U-Box container deliveries.

Key Responsibilities:

  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload containers, ensuring they are properly secured and delivered to the correct location.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise during the delivery process.
  • Participate in ongoing training and education to stay up-to-date on U-Haul's products and services.

Requirements:

  • Clean motor vehicle driving record
  • High school diploma or equivalent
  • Department of Transportation certification
  • Commercial driver's license (CDL)

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, including long periods of standing, walking, and lifting up to 50 pounds.

What We Offer:

  • Career stability and opportunities for advancement
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A supportive and inclusive work environment