Implementation Project Coordinator

1 month ago


Tempe, Arizona, United States Crexendo Business Solutions Full time

Crexendo, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS) and provides enterprise-class solutions to businesses of all sizes. Our solutions currently supports over two million end users globally and was recently recognized as the fastest growing UCaaS platform in the United States. Supporting this growth is critical to our business and we are looking for team members who are passionate about delivering exceptional results.

What We Are Looking For:

The Project Coordinator is responsible for coordinating all details of each installation job in conjunction with the Project Implementation Manager and Implementation Team. Collaborates with clients and partners to collect all the data required to start a VoIP Implementation. Duties include assisting customer with completing project workbooks, coordinating LOAs with the LNP Team, assisting the AMC Team in customer communication and assigning jobs to Implementation Managers. Proactively communicates issues, is accountable, and reliable.

Primary responsibilities:

  • Coordinate the flow of information between implementation project management team, management, customers, engineering team and sales.
  • Work with Implementation Managers and Support teams to coordinate project requirements, activities, resources and information.
  • Monitor project schedules regarding and update systems to accurately reflect changes.
  • Maintain project management software.
  • Maintain communication with Implementation managers and Operations Management team.
  • Write and issue project, owner change orders.
  • Coordinate with LNP Team to ensure project success.
  • Special projects

Requisite Knowledge and Skills:

  • Prior experience as Project Coordinator or similar is beneficial.
  • Strong organizational, multitasking and time management skills.
  • Strong client- facing and communication skills.
  • Prior technology experience helpful
  • Detail oriented, organized, great communicator and a self-starter.
  • Ability to learn quickly and follow instructions.
  • Strong written and verbal skills

Bonus Points:

  • Prior experience as a Project Coordinator strongly preferred.
  • Prior technology experience helpful
  • Detail oriented, organized, great communicator and a self-starter.
  • Ability to learn quickly and follow instruction.
  • Strong written and verbal skills


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