Production Supervisor

2 months ago


San Francisco, California, United States Tovala Full time

We're Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we've amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We've raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.

Position Summary: The Production Supervisor will report directly to the shift Production Manager and Plant Manager, and will be responsible for supporting the execution of production, coordinating the line team in operational activities, and ensuring food quality and safety. Directly supervises 4-8 employees-- plans, assigns, and approves work for teammates in Production. This position is first shift, 6:00 am to 3:30 pm five days per week with rotating Saturdays.

Essential Functions:

Lead and coordinate all resources on our production assembly lines and kitchen operation

Monitor performance of kitchen equipment and machinery in collaboration with food production and engineering teams; communicate equipment malfunction to production managers

Maintain performance standards for all aspects of food production

Train, develop and coach production leads and employees

Ensure quality, safety and good manufacturing processes (GMPs) are followedComply with FDA, USDA and HACCP standards

Identify and resolve employee, customer, and/or supplier concerns

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Food Safety Responsibilities:

Report any food safety and quality problems to personnel with authority to initiate action.

Follow and uphold procedures outlined in the Food Safety Plan and the Food Quality Plan and any other programs that support the SQF system and other 3rd party programs/audits.

Responsible for taking necessary action on all food safety and quality problems reported or observed.

Ensure a trained designee is appointed to cover for absences or vacancies.

Competencies:

Strong communication skills

Familiar with and capable of demonstrating a strong understanding of HACCP or related food safety protocol

Comfortable with Microsoft Word and Excel and willing to learn new online tools and communication channels

Self-starter with effective leadership, interpersonal, and verbal and written communication skills

Able to excel in a fast-paced work environment with a growing start-up company

Able to work off-shifts (evening, weekend, holidays) as needed

Education, Experience, Licenses and Certifications:

2+ years of experience working in Food Production

High school diploma or equivalent (Bachelor's degree preferred)

Food certifications and licenses as required

Spanish speaking skills are a plus

Physical Demands:

Must be able and willing to work in refrigerated coolers (~380F) up to 8 hours per day

Ability to kneel, reach, bend, and lift (up to 50 pounds)

Tovala is a great place to work for many reasons including the following;

Comprehensive medical, vision, and dental benefits

Generous PTO

Life Insurance (paid by company)

Short Term Disability

401k with company match

Multiple bonus opportunities

Employee discounts

The values we hold dear

Put the team first

We put what is best for the broader team ahead of what is best for ourselves or our immediate department.

Get s#t done (well)

We celebrate people at all levels for delivering high impact work that expands the bounds of what we're able to do.

Connect the dots

We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.

Be Direct

We share our perspective openly and directly, even when it feels difficult to do so.

Embrace the obstacles

We rise to meet challenges with a sense of urgency, resolve, and optimism.

Champion the customer

We consider and prioritize our customer in all of our decisions

At Tovala we're committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here


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