Sales & Catering Director

1 month ago

Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time
Sales & Catering Director
The Delta Hotel by Marriott Seattle Everett is seeking an onsite Sales & Catering Director.

Do you love the feeling of making a sale and seeing it through? Would you enjoy working in a fast-paced environment uncovering new business, maintaining existing business, responding to RFP's, and detailing? Are you well organized and comfortable selling and detailing groups and events? Do you have experience in hotel systems like Opera or CI/TY or similar?

If you answered yes to those questions and if you are committed to excellence in hospitality, then we want you to join our team

The Onsite Sales & Catering Director builds and maintains strong, relevant, relationships with deployed existing and target business, and is responsible for the coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed.

About Us
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent.

Status
  • Full-time
Schedule
  • Primarily weekdays; occasional travel, evenings, weekends.
Rate Of Pay
  • $85K - $97k base salary annually
  • Eligibility for company bonus program
Benefits And Perks
  • Paid Time Off (PTO) accrued at a rate of for every hour worked. 8 paid holidays included in PTO annual accrual rate
  • Paycheck Advancement Program
  • Supplemental Insurance
  • Hotel Travel Discounts
  • Employee Assistance Programs
For eligible employees:
  • Insurance - Medical, Dental, Vision, Life and AD&D
  • 401(k) Plan with Employer Match
  • Employee Meals
  • Employee Parking


The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the Hotel brand.

Relationships
  • Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness.
  • Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust.
  • Promotes teamwork and quality service through daily communication and coordination with other departments.
  • Oversees onsite sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance and salary reviews, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate.
  • Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume.
  • Financial Returns & Responsible Business
  • Completes forecasts, plans, and productivity reports for management.
  • Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue.
  • guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines.
Lead Generation
  • Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential.
  • Continuously pursues and regularly re-evaluates prospecting targets based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential.
  • Attends appropriate networking events, leveraging participation to maximize lead-generation.
Solution Selling
  • Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions.
  • Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up.
  • Follows-up on all business opportunities, making initial contact within two business hours.
  • Works with onsite and home office partners to increase sales
Negotiating
  • Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions.
  • Detailing
  • Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings.
  • Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members.
  • Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information.
Support
  • Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary.
  • Directs and personally performs, as necessary, day–to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
  • Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations.
  • Ensures staff has the tools, training and equipment to carry out job duties.
  • Manages and maintains onsite sales and catering processes.
Qualifications
Experience & Education
  • Minimum of three years' experience conducting sales and negotiations.
  • Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance
  • Must have valid state driver's license at time of hire.
  • Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge
  • Strong business travel and group rooms experience (revenue management experience a plus).
  • Effective sales & negotiation acumen.
  • Modern hospitality-sales strategies including conducting evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions.
  • Business evaluation techniques including and net-profit calculations arithmetic during negotiations.  Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel.
  • Customer relationship management (CRM) software – CI/TY, preferred.
  • Hotel property management system (PMS) software – Opera, preferred.
  • Hotel RFP software – CVENT, CI/TY, preferred.
Skills & Ability To
  • Work onsite and perform duties from the property.
  • Manage, train, coach, and lead onsite sales team members.
  • Work well with National Account & Group Sales Managers.
  • Solicit, book, and upsell banquet food & beverage.
  • Detail all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. Finalize details on Banquet Event Orders and publish BEOs for distribution to inform other departments of arrangements in writing which are necessary to assure success of the function.
  • Be present and provide operational support as necessary for groups and events.
  • Establish and maintain interpersonal relationships, developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Prioritize efforts to support the directives and goals established by supervisor(s), hotels represented and Hollander Hospitality.
  • Effectively organize, plan, and prioritize work.
  • Actively and effectively participate in internal and external meetings.
  • Make decisions and problem-solve, analyzing information and evaluating results to choose the best solution and solve problems.
  • Evaluate sponsorship opportunities, business travel, tradeshows and other similar events.  Resolve customer complaints or problems.
  • Control expenses and expenditures, following established approval processes.
  • Consistently meet individual goals and contribute adequately towards team goals.
  • Think creatively, developing new approaches, ideas, relationships, and/or systems to increase lead generation and grow business.
  • Consistently support the culture expectations of Hollander Hospitality and the hotel(s) represented.
  • Represent Hollander Hospitality with the highest level of integrity and professionalism.
  • Communicate effectively, both orally and in writing, including development and delivery of persuasive sales presentations.
  • Maintain open communication with all co-workers to support a positive work environment and the best possible customer experience.
  • Anticipate the needs of others.
  • Create and contribute to a sense of fun and belonging for others.
  • Exhibit excellent time-management and prioritization.
  • Deliver outstanding, personalized guest experiences.
  • Meet attendance requirements and deadlines with dependability and consistency

Physical Requirements
Light Work The ability to exert up to 20 pounds of force frequently and/or a negligible amount of force constantly to move objects. This work requires the ability to sit for long periods of time, move around the hotels to give site tours. Must be able to lift and carry general office supplies and equipment. Position requires hand manipulative skills for word processing and writing. Must be able to hear verbal conversations over the phone and in person with background noise. Must have visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.

Drug Free Workplace, Equal Opportunity, E Verify Employer

Source: Hospitality Online

  • Sales & Catering Executive

    1 week ago

    Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time

    Delta Hotels by Marriott Seattle EverettPosition: Director of SalesThe Delta Hotel by Marriott Seattle Everett is in search of a dedicated Sales & Catering Director to oversee onsite operations.Are you passionate about driving sales and ensuring client satisfaction? Do you thrive in a dynamic environment where you can uncover new opportunities while...

  • Sales and Catering Executive

    1 week ago

    Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time

    Delta Hotels by Marriott Seattle EverettPosition: Director of SalesThe Delta Hotel by Marriott Seattle Everett is in search of a dedicated Sales & Catering Director to oversee onsite operations.Are you passionate about driving sales and nurturing client relationships? Do you thrive in a dynamic setting where you can identify new business opportunities while...

  • Director of Sales

    3 weeks ago

    Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time

    Director Of SalesThe Delta Hotel by Marriott Seattle Everett is seeking an onsite Sales & Catering Director.Do you love the feeling of making a sale and seeing it through? Would you enjoy working in a fast-paced environment uncovering new business, maintaining existing business, responding to RFP's, and detailing? Are you well organized and comfortable...

  • Area Sales Director

    18 hours ago

    Everett, Washington, United States Flowers Baking Co. of Portland Full time

    Job SummaryWe are seeking a highly motivated and experienced Area Sales Director to join our team at Flowers Baking Co. of Portland. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our independent distributors and customers.Key ResponsibilitiesBusiness Development: Develop and...

  • Director of Sales and Growth

    4 days ago

    Everett, Washington, United States Randys Full time

    Job Opportunity at Randys WorldwideAbout the Role:We are seeking a highly skilled and experienced individual to join our team as the Director of Sales and Growth. As a key player in the growth of our enterprise, this role involves leading a high-performing sales team to achieve and exceed sales goals through strategic planning, team development, and...

  • Executive Director of Hospitality Operations

    20 hours ago

    Everett, Washington, United States Compass Group USA Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Director of Hospitality Operations to join our team at Compass Group USA. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our food service programs, ensuring exceptional customer satisfaction, and driving business growth.Key...

  • Automotive Sales Leader

    1 week ago

    Everett, Washington, United States Nissan of Everett Full time

    Position Overview:Nissan of Everett is seeking a skilled and motivated Sales Operations Director to lead our sales initiatives. In this pivotal role, you will oversee the sales division and spearhead efforts to boost revenue. We are interested in candidates with a solid background in sales leadership and exceptional management capabilities.Primary...

  • Sales Executive for External Referrals

    1 week ago

    Everett, Washington, United States Eleanor Health Full time

    Job OverviewPosition SummaryWe are looking for a skilled, self-driven, and detail-oriented professional to take on the role of a field sales representative. This individual will be responsible for nurturing and expanding existing client relationships while also generating new referral business with healthcare providers and institutions.This position requires...

  • Administrative Coordinator

    1 week ago

    Everett, Washington, United States Attic Projects Full time

    Why Join Attic Projects? At Attic Projects, we are at the forefront of providing outstanding solutions for attic and crawl spaces, catering to clients across various regions. As a rapidly expanding organization, we foster a collaborative and results-driven culture in all our operations. The role of the Administrative Coordinator is essential in ensuring...

  • Formulation Engineer

    1 week ago

    Everett, Washington, United States Achilles USA Full time

    Achilles USA is seeking a meticulous Product Development Engineer to enhance our innovative team. This role involves close collaboration with the sales division to formulate new products, assess existing formulas for cost efficiency, and design solutions that cater to client specifications. The ideal candidate will possess a keen eye for detail, thrive in a...

  • Regional Business Development Representative

    18 hours ago

    Everett, Washington, United States Flowers Baking Co. of Portland Full time

    Job SummaryWe are seeking a highly motivated and experienced Area Sales Director to join our team at Flowers Baking Co. of Portland. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our independent distributors and customers.Key ResponsibilitiesBusiness Development: Develop and...

  • Office Coordinator

    4 weeks ago

    Everett, Washington, United States teamworkonline Full time

    OverviewThe Office Coordinator at Everett Events Center is responsible for providing operational support to the General Manager, Director of Finance, Conference Center Sales Manager and other staff as needed. This position coordinates a variety of complex administrative and clerical duties, as well as certain accounting duties. This role will pay an hourly...

  • Box Office Attendant|Part-time| Angel Of The Winds Arena

    3 months ago

    Everett, Washington, United States teamworkonline Full time

    OverviewUnder supervision of Box Office Director and Box Office Supervisor, responsible for ticketsales and customer service for all ticketed events at the Angel Of The Winds Arena. This role will pay an hourly wage of $ $17.50 For PT roles: Benefits: Eligible to accrue sick leave; 401(k) savings plan and 401(k) matching. job expires...

  • Branch Operations Leader

    1 week ago

    Everett, Washington, United States Attic Projects Full time

    Job OverviewWhy Consider Attic Projects?At Attic Projects, we are leaders in our field, fostering innovation and expansion across various regions. As a rapidly advancing organization, we emphasize a cooperative and results-oriented methodology in all facets of our operations. Our Branch Operations Leaders are essential in guaranteeing smooth daily functions,...

  • Director of Sales

    1 month ago

    Everett, United States Delta Hotels by Marriott Seattle Everett Full time

    Director Of Sales The Delta Hotel by Marriott Seattle Everett is seeking an onsite Sales & Catering Director. Do you love the feeling of making a sale and seeing it through?  Would you enjoy working in a fast-paced environment uncovering new business, maintaining existing business, responding to RFP’s, and detailing?  Are you well organized and...

  • Director of Sales

    3 weeks ago

    Everett, WA, United States Delta Hotels by Marriott Seattle Everett Full time

    Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR The Delta Hotel by Marriott Seattle Everett is seeking an onsite Sales & Catering Director. Do you love the feeling of making a sale and seeing it through? Would you enjoy working in a fast-paced environment uncovering new business, maintaining existing...

  • Director of Sales

    3 months ago

    Everett, United States Randys Full time

    Description RANDYS Worldwide, a leading manufacturing and distribution business in the automotive aftermarket, is seeking an experienced and dynamic Director of Sales to lead our high-performing sales team through the next phase of enterprise growth. The successful candidate will play a key role in achieving and surpassing sales and profitability targets...

  • Director of Sales

    1 month ago

    Everett, United States RANDYS Worldwide Full time

    Job DescriptionJob DescriptionDescription:RANDYS Worldwide, a leading manufacturing and distribution business in the automotive aftermarket, is seeking an experienced and dynamic Director of Sales to lead our high-performing sales team through the next phase of enterprise growth. The successful candidate will play a key role in achieving and surpassing sales...

  • Director of Sales

    3 months ago

    Everett, United States RANDYS Worldwide Full time

    Job DescriptionJob DescriptionDescription:RANDYS Worldwide, a leading manufacturing and distribution business in the automotive aftermarket, is seeking an experienced and dynamic Director of Sales to lead our high-performing sales team through the next phase of enterprise growth. The successful candidate will play a key role in achieving and surpassing sales...

  • Hotel Sales Manager

    2 months ago

    Everett, United States BMI Hospitality Management Full time

    Job DescriptionJob DescriptionDo you want to work for a great company with competitive benefits and pay? The Hampton Inn Everett is looking to hire a Sales Manager. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification periodEmployee discounts at Hilton Hotels worldwide401k with...

  • Hotel Sales Coordinator

    2 months ago

    Everett, United States BMI Hospitality Management Full time

    Job DescriptionJob DescriptionDo you want to work for a great company with competitive benefits and pay? The Hampton Inn Everett is looking to hire a Sales Coordinator. If you think you'd be a great addition to our team, please apply!Benefits:Medical, dental, and vision offered after qualification periodEmployee discounts at Hilton Hotels worldwide401k...

  • Outside Sales Representative

    2 weeks ago

    Everett, United States Expert Seekers Training Full time

    Job DescriptionJob DescriptionJoin Our Exclusive Sales Team and Propel Your Career Forward!     We take great pride in our company's accolades. Recognized as having a Top Company Culture by Entrepreneur Magazine for two consecutive years, our employees consistently rate us highly on platforms like Glassdoor and Indeed. Featured in Forbes, our...

  • Retail Sales Specialist

    5 days ago

    Everett, Massachusetts, United States Wynn Resorts Full time

    Company OverviewAbout Wynn ResortsWynn Resorts is a premier luxury destination, renowned for its exceptional hospitality and world-class amenities. Our properties offer a unique blend of luxury accommodations, fine dining, and entertainment experiences that cater to discerning guests. We pride ourselves on creating memorable experiences in an elegant and...

  • Director of Marketing| Angel Of The Winds Arena

    1 week ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Director of Marketing will orchestrate the execution of strategy and tactics that amplify our brand. The Director of Marketing is responsible for developing, implementing and...

  • Sales Consultant

    2 weeks ago

    EVERETT, United States Sysco Full time

    Company:  US1643 Greco The Cheese Man (Bellissimo Distribution, LLC)Zip Code:98203Minimum Level of Education:High School or EquivalentMinimum Years of Experience:2 YearsEmployment Type:Full TimeTravel Percentage:  Up to 50%Compensation Range:$8,000.00 - $75,000.00The compensation range provided is in compliance with state specific laws.  Factors that may...

  • Membership Sales Coach: KidStrong Edmonds, WA

    6 days ago

    Everett, United States KidStrong Everett Part time $18 - $25

    Job DescriptionJob DescriptionWHAT IS KIDSTRONG?At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their childs superpowers and build future-ready kids who are confident making friends running the playground and raising their hands...

  • RN Health and Wellness Director

    7 days ago

    Everett, United States Brookdale Senior Living Full time

    RN Health and Wellness Director - Assisted Living Overview We're looking for an experienced RN Nurse Leader to lead our Clinical Care Team and Resident Care . This is similar to a Director of Nursing level opportunity for the Assisted Living Level of Care. Are you passionate about quality care, mentoring and coaching teams? Brookdale supports our...

  • Program Management Director

    3 months ago

    Everett, United States Wipro Givon USA Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesPaid time offTraining & developmentVision insuranceWellness resourcesWipro Givon USA has an exciting new opportunity for a Program Management Director to join our team. This position is responsible for planning, directing and monitoring all activities related to new and existing...

  • Office Coordinator | Full-Time | Angel of the Winds Arena

    3 weeks ago

    Everett, United States teamworkonline Full time

    OverviewThe Office Coordinator at Everett Events Center is responsible for providing operational support to the General Manager, Director of Finance, Conference Center Sales Manager and other staff as needed.  This position coordinates a variety of complex administrative and clerical duties, as well as certain accounting duties. This role will pay an...

  • Regional Marketing Director

    5 days ago

    Everett, Washington, United States New American Funding Full time

    Job Title: Regional Marketing ManagerOverview:The Regional Marketing Manager is responsible for developing and executing marketing strategies to reinforce the New American Funding brand and support regional sales efforts.This role involves leading a marketing team, driving initiatives, and collaborating with cross-functional teams to achieve business...

  • Diet Aide

    2 months ago

    Everett, United States Cambridge Health Alliance Full time

    Diet AideApply Refer a Friend Back**Date Posted:** 07/22/2024**Requisition Number:** 5210**Location:** CHA Everett Hospital**Work Days:** Times vary between 4:00pm to 7:00pm or 6:30 to 3:00pm**Category:** Service and Trade**Department:** Food Service EH**Job Type:** Per Diem On Call**Work Shift:** Various Shifts**Hours/Week:** 0.00**Union:** Yes**Union...

  • Diet Aide

    2 months ago

    Everett, United States Cambridge Health Alliance Full time

    Diet Aide Apply Refer a Friend Back **Date Posted:** 07/16/2024 **Requisition Number:** 5210 **Location:** CHA Everett Hospital **Work Days:** Times vary between 4:00pm to 7:00pm or 6:30 to 3:00pm **Category:** Service and Trade **Department:** Food Service EH **Job Type:** Per Diem On Call **Work Shift:** Various Shifts **Hours/Week:** 0.00 **Union:** Yes...

  • Fitness Coordinator

    13 hours ago

    Everett, United States Columbia Athletic Clubs Part time $20 - $40

    Fitness CoordinatorPosition Summary:The Fitness Coordinator is responsible for overseeing the fitness department of the facility and ensuring that the fitness department contributes to the overall success of the Club.Critical Success Factors:Establish the department as the resource for the fitness enthusiast.  Leads the community in programs, knowledge,...

  • Assistant Store Manager

    4 weeks ago

    Everett, United States Houchens Food Group, Inc. Full time

    Job DescriptionJob DescriptionDescription:Reports to Store ManagerShift: VariesPOSITION SUMMARYUpholds the Core Values as determined by the management team. Assistant Store Managers position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Assistant Store Managers are responsible for maximizing store...