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Sales & Catering Executive

2 months ago

Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time

Delta Hotels by Marriott Seattle Everett

Position: Director of Sales

The Delta Hotel by Marriott Seattle Everett is in search of a dedicated Sales & Catering Director to oversee onsite operations.

Are you passionate about driving sales and ensuring client satisfaction? Do you thrive in a dynamic environment where you can uncover new opportunities while nurturing existing relationships? If you possess strong organizational skills and experience in hotel management systems, we would like to hear from you.

The Sales & Catering Director is responsible for cultivating and sustaining robust relationships with both current and prospective clients. This role entails coordinating and planning successful experiences for clients, ensuring their needs are met once bookings are confirmed. You will implement effective sales strategies to actively solicit and secure new business opportunities.

ABOUT US

At Hollander Hospitality, we prioritize aligning our team members with their passions, delivering exceptional service and unforgettable experiences. We are committed to building and renovating properties while recognizing that our workforce is our greatest asset. We value partnerships with our guests and communities.

We seek individuals who excel in their roles and are dedicated to providing outstanding experiences for our guests. Our commitment to excellence is reflected in the numerous awards we have received for guest service and meeting excellence.

STATUS:
  • Full-time
SCHEDULE:
  • Primarily weekdays; occasional travel, evenings, and weekends.
COMPENSATION:
  • $85K - $97K base salary annually
  • Eligibility for company bonus program


BENEFITS:
  • Accrued Paid Time Off (PTO) based on hours worked, including 8 paid holidays
  • Paycheck Advancement Program
  • Supplemental Insurance
  • Hotel Travel Discounts
  • Employee Assistance Programs
For eligible employees:
  • Insurance - Medical, Dental, Vision, Life, and AD&D
  • 401(k) Plan with Employer Match
  • Employee Meals
  • Employee Parking


The Sales & Catering Director leads the property’s sales and catering initiatives, establishing and maintaining strong relationships with existing and prospective accounts. This role ensures that client requirements are met while maximizing hotel profitability and maintaining a positive team environment.

Key Responsibilities:
  • Develop and nurture strategic relationships to enhance revenue and service levels.
  • Maintain open communication with team members and clients to foster trust and collaboration.
  • Promote teamwork and quality service through daily coordination with various departments.
  • Oversee the onsite sales team, focusing on recruitment, training, and performance management.
  • Collaborate with management to ensure adequate staffing based on guest volume.
Financial Management:
  • Prepare forecasts, plans, and productivity reports for management review.
  • Participate in budget preparation and monitor financial performance.
  • Maximize revenue through effective pricing strategies and upselling.
Lead Generation:
  • Develop and maintain effective sales programs to attract new leads and maximize existing accounts.
  • Continuously evaluate prospecting targets and adjust strategies accordingly.
  • Attend networking events to enhance lead generation efforts.
Sales Strategy:
  • Stay informed about market trends to create relevant selling strategies.
  • Assess client needs and present tailored solutions to meet their requirements.
  • Follow up on business opportunities promptly to secure deals.
Negotiation:
  • Guide the negotiation process to achieve optimal outcomes.
  • Ensure accuracy and timeliness in all communications and documentation.
Support Functions:
  • Provide comprehensive support in sales, catering, and operational services.
  • Mentor and coach team members to enhance performance and resolve conflicts.
  • Ensure compliance with hotel standards and regulations.


Qualifications:
  • Minimum of three years of experience in sales and negotiations.
  • Experience in business transient sales, group sales, and catering sales preferred.
  • Valid state driver's license and insurance coverage required.
Skills:
  • Strong sales and negotiation skills.
  • Proficiency in Microsoft Office and CRM software.
  • Ability to manage and lead a sales team effectively.
  • Excellent communication and interpersonal skills.


PHYSICAL REQUIREMENTS:
Ability to exert up to 20 pounds of force frequently and sit for extended periods. Must be able to navigate the hotel for site tours and perform general office tasks.

Drug-Free Workplace, Equal Opportunity, E-Verify Employer