Customer Service Representative

2 months ago


Lombard, Illinois, United States TECHFLYTE Full time

Malone Workforce Solutions is hiring a Customer Service Representative for a thriving safety focused Lombard, IL company. If you have a passion for delivering excellent customer service, apply today and start a great career.

Video Review Operator Highlights:

  • ​$15.75 an hour.
  • Must be able to work 7:30 a.m. - 4:00 p.m.
  • Monday – Friday
  • Temp to Hire

Customer Service Representative Responsibilities:

  • Answering incoming calls in a timely and professional manner using a polite tone and good grammar and diction.
  • STRONG Data Entry
  • Research and troubleshoots customer inquiries related to the photo enforcement program withing communities.
  • Provides customer support in completing credit card transactions for violation payments.
  • Performs other duties as assigned.

Customer Service Representative Requirements:

  • BI-LINGUAL SPANISH is a PLUS
  • High School Diploma or Equivalent required; Associate's Degree or equivalent preferred
  • Typing of 30 wpm with accuracy
  • Must have at least 1 - 2 years of data processing experience
  • Proficiency with MS Office: Word, Excel, Outlook, and using a Desktop computer
  • Good English written and verbal communication skills, Spanish strongly preferred.
  • Commitment to providing exceptional customer service
  • Work well in a team environment as well as individually
  • Good attendance and punctuality
  • Show initiative
  • Self-motivated
  • Previous CSR experience is a plus
  • Attention to detail
  • Able to sit and work at computer for length of shift
  • Occasional light lifting of supplies and materials

Malone Workforce Solutions is an Equal Opportunity Employer.



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