Birthday Party Captain, Sharks Ice San Jose
3 weeks ago
- Follows details/script of the party agenda given by the Party Coordinator during pre-party briefing.
- Confirm food orders, party scheduling and public session programming with Party Coordinator.
- Sets up table decorations and party favors.
- Assist in any area of preparation when needed.
- Ensures party areas are clean and prepared in a timely manner before, during and after the party.
- Greets parents, birthday person & children when they arrive. Shows family where their party will be held and explains timeline.
- Fits and ties skates for party participants.
- Give off ice and on ice verbal instructions according to party agenda.
- Plans and executes several birthday games to take place both on and off the ice, as well as the party area according to party agenda.
- Coordinate birthday group in a manner during the party ensuring everyone participate in all the scheduled activities with special attention given to the birthday child.
- Ensure the party contact settles any remaining portion of their bill.
- Ensure party rooms are cleaned and all tables and chairs are put away. This includes continuous clearing of the plates, cups, table wear and garbage during the party.
- Cleans up after party.
- Ensures the highest level of customer service (i.e. record gift list, offer to take photos etc.)
- Ability to work in a team of Party Captains with direction from the Party Coordinator to ensure an enjoyable and cohesive party experience.
- Complete other duties as assigned
Minimum Qualifications
- Must be a proficient ice skater.
- Team-work oriented.
- Prior ice rink experience is preferred.
- Some experience in recreation, child care, or education is preferred.
- Must be able to successfully perform the essential functions of this job that are physically demanding.
- Required to work nights, weekends and holidays.
- Ability to possess dependable transportation.
- Must be able to stand for long periods of time.
- Must be able to lift up to 50 pounds.
- Must be able to work in a cold environment.
- Ability to sit, stand and utilize a computer for extended periods of time
- Communicate via phone and email with a variety of individuals
- Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
- Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
- $200 employee referral bonus for each friend hired
- 30% discount in the Sharks Pro Shop
- Food and beverage discount at SAP Center, TechCU Arena, and Stanley's
- 4 free Barracuda tickets to each game
- Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
- Free employee parking
- Fun environment
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