Techical Delivery Manager Lead for Army

1 month ago

Seattle, Washington, United States Amazon Full time
Are you customer obsessed, speak cloud, and want to help U.S.

Department of Defense customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS.

In this highly visible role, you will be working with the DoD on solutioning, delivering and transforming DoD IT.

You will lead the Army Technical Delivery team responsible for the Army delivery strategy, organizational model, baseline revenue goals, leading the team and working AWS account managers, AWS solution architects, and AWS service team subject matter experts to remove obstacles, optimize Delivery and delivery mission benefits.

The ideal candidate will bring both system engineering and business development skills/interests to this position.

The ideal candidate will draw upon exemplary technical and project management, leadership, critical thinking, problem solving skills, and a passion for creating reliable and maintainable solutions on AWS.

The candidate should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed, and a great team player.

Candidates should drive continuous process improvement, and collaborate effectively with aggressive cross-functional business and software development teams to solve problems and implement new solutions.

The Technical Delivery Manager will interact with a broad cross section of Amazon Web Services spanning a wide range of technologies to meet specific DoD requirements and mission delivery.

Key job responsibilities
Core Responsibilities

  • Lead the Army technical Delivery Management team focused on delivering benefits for our mission customers.
  • Work with the team to continually review the delivery strategy optimize and accelerate delivery.
  • Meet regularly with DoD mission owners and mission operation team leads to understand current and future plans, drivers, blockers and develop solutions.
  • Work with the Technical Delivery team and AWS subject matter experts, solutions architects, and professional service engineers to oversee solutions and implementation.
  • Meet regularly with DoD mission owners and mission development / operation team leads to oversee workload development / transition status, identify and remove development blockers, and develop plans for future enhancements.
  • Solicit performance feedback, identify and eliminate blockers, identify and coordinate AWS resources needed to accelerate deliverables.
  • Track and report operational and business goals for reviews. Be able to discuss the goals and determine go forward plans.
  • Responsible for providing performance feedback for the individual contributors of the team.
  • Strong knowledge of Dept of Defense operations and governance
This position requires that the candidate selected be a US citizen.

For more information, visit

A day in the life

Empowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers.

Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud.


You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers.


Working backwards from the customer, you will define opportunities and understand associated business and technical risks that are strategic to the customer's cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other.


You will influence technical stakeholders, partner with cross-functional teams and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer.


You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment.

You will serve as the customer's cloud journey coach and be the voice of the customer within AWS,
evangelizing customer needs to AWS leadership, product, and engineering teams


To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use.


Seeking a candidate who is willing to pass the Certified Solution Architect, Associate level within the first year of employment.

This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific)

About the team
Worldwide Public Sector CSMs are advocates that help customers invent and build in the cloud.

  • Working backwards from the Customer- we dive deep to understand context, vision, and strategic goals to proactively guide and accelerate cloud journeys.
  • Guided by Facts and Data - through our expertise, we inform priorities and influence the customer, AWS service, best practice and industry solution opportunities.
  • Focus on Excellence - we take pride in our knowledge and expertise in bringing the best solutions forward to achieve customer outcomes.
  • Simplification and Agility - we bring clarity to complexity and enable experience-based learning and iterative approaches to demonstrate results and value.
  • Inclusion, Diversity & Equity - we take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the
job description, we encourage candidates to apply. If your career is just starting, hasn't followed a
traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating - that's why customers from the most
successful startups to Global 500 companies trust our robust suite of products and services to power
their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's
why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

BASIC QUALIFICATIONS

  • 8+ years of experience driving technology initiatives including 5+ years of customerfacing experience delivering technology enabled transformations
  • Experience in project management and delivery and/or programmanagement
  • Demonstrated technical breadth in AWS and/or Cloud fundamentals
  • Effective communication skills (activelistening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers
  • Bachelor's degree or equivalent experience
PREFERRED QUALIFICATIONS

  • Experience in external customerfacing role(s) within (Insert Vertical)
  • AWS certification(s) and/or other cloud provider certification(s)
  • 1+ years of experience implementing AWS/cloud services
  • PMP or project management related certification (SCRUM/Agile, Princee2, PgMP, Six Sigma, SAFe etc.)
Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

  • Lead Senior Center Administrator

    1 week ago

    Seattle, Washington, United States The Salvation Army USA Western Territory Full time

    DEPARTMENT:CORPSPOSITION TITLE:SENIOR CENTER COORDINATORSTATUS:NON-EXEMPT-Regular/Full-timeDIRECT SUPERVISOR:OPERATIONS MANAGERUNIT:SEATTLE WHITE CENTER CORPSGENERAL OVERVIEW:The Salvation Army is a division of the Christian Church, dedicated to the spiritual upliftment of all individuals.MISSION STATEMENT:The Salvation Army, as a global entity, is an...

  • Lead Senior Center Administrator

    1 week ago

    Seattle, Washington, United States The Salvation Army USA Western Territory Full time

    DEPARTMENT:CORPSPOSITION TITLE:SENIOR CENTER COORDINATORSTATUS:NON-EXEMPT-Regular/Full-timeDIRECT SUPERVISOR:OPERATIONS MANAGERUNIT:SEATTLE WHITE CENTER CORPSGENERAL OVERVIEW:The Salvation Army operates as a segment of the Christian Church, with the overarching aim of fostering spiritual renewal among all individuals.MISSION STATEMENT:The Salvation Army, a...

  • Lead Senior Program Coordinator

    1 week ago

    Seattle, Washington, United States The Salvation Army USA Western Territory Full time

    DEPARTMENT: CORPSPOSITION TITLE: SENIOR CENTER COORDINATORSTATUS: NON-EXEMPT-Regular/Full-timeDIRECT SUPERVISOR: OPERATIONS MANAGERUNIT: SEATTLE WHITE CENTER CORPSGENERAL OVERVIEW:The Salvation Army operates as a segment of the Christian Church, with the primary objective of fostering spiritual renewal among all individuals.MISSION STATEMENT:The Salvation...

  • Coordinator of Senior Engagement

    1 week ago

    Seattle, Washington, United States The Salvation Army Full time

    POSITION TITLE:SENIOR CENTER COORDINATORDIRECT SUPERVISOR:OPERATIONS MANAGERUNIT:SEATTLE WHITE CENTER CORPSGENERAL OVERVIEW:The Salvation Army is a division of the Christian Church, dedicated to the spiritual renewal of individuals through various programs.ROLE FUNCTION:As the Senior Center Coordinator, you will be responsible for overseeing the development...

  • Residential Care Coordinator

    4 days ago

    Seattle, Washington, United States The Salvation Army Full time

    Shelter Support Specialist Location: Seattle, WA | Schedule: Tuesday-Saturday, 2:00pm-10:30pm Status: Full-Time/Non-Exempt | Pay: Competitive Join a dedicated team focused on providing compassion, dignity, and sustainable opportunities for individuals in need within the community. The Salvation Army is a remarkable organization that operates in every...

  • Housing Support Specialist

    1 week ago

    Seattle, Washington, United States The Salvation Army Northwest Division Full time

    Position: Housing Support SpecialistThe Salvation Army Northwest Division is in search of a caring and committed Housing Support Specialist to deliver personalized support to individuals experiencing housing challenges. Become a part of our organization where your contributions can significantly benefit the community. As a leading social service provider, we...

  • Shelter Support Specialist

    4 days ago

    Seattle, Washington, United States The Salvation Army Full time

    Shelter Monitor Location: Seattle, WA | Schedule: Tuesday-Saturday, 2:00pm-10:30pm Status: Full-Time/Non-Exempt | Pay: $ Join a dedicated team committed to providing compassion, dignity, and sustainable opportunities for individuals in need within the community. The Salvation Army stands as a beacon of hope and support, with a presence in every major...

  • Crisis Response Associate

    4 days ago

    Seattle, Washington, United States The Salvation Army Full time

    Shelter Support Specialist Role Overview: This position is dedicated to providing essential support and care to individuals residing in shelters. Responsibilities: Manage crisis and inquiry communications, delivering support, information, and appropriate service referrals. Maintain a secure environment for all residents by assisting and...

  • Academic Mentor

    16 hours ago

    Seattle, Washington, United States The Salvation Army Full time

    Job SummaryThe Salvation Army is seeking a dedicated and compassionate Academic Mentor to join our team. As an Academic Mentor, you will play a vital role in supporting the educational and personal growth of children and youth in our community.Key ResponsibilitiesDevelop and implement relational programs for children, youth, and their families to promote...

  • Delivery Lead, West Region

    2 months ago

    Seattle, Washington, United States Avanade Inc. Full time

    Introduction:Are you a seasoned and visionary leader with a track record of successfully delivering large and complex projects and programs? We have an exceptional opportunity for you to join Avanade as a Delivery Lead. As a key member of our leadership team, you will be responsible for overseeing the planning, management, and successful delivery of...

  • Nursery Worker Assistant

    16 hours ago

    Seattle, Washington, United States The Salvation Army USA Western Territory Full time

    Job SummaryWe are seeking a dedicated and compassionate Nursery Worker Assistant to join our team at The Salvation Army USA Western Territory. As a key member of our childcare team, you will be responsible for providing high-quality care and supervision to infants, toddlers, and young children during corps activities and functions.Key ResponsibilitiesProgram...

  • **Agile Delivery Manager**

    4 days ago

    Seattle, Washington, United States Alaska Airlines Full time

    About the RoleWe are seeking a highly skilled Agile Delivery Manager to join our team at Alaska Airlines. As a key member of our organization, you will be responsible for executing the strategy and use of the agile delivery framework across our product teams.Key ResponsibilitiesLead Agile Teams: Organize and lead agile teams to deliver high-quality products...

  • Principal Delivery Manager

    2 months ago

    Seattle, Washington, United States Databricks Full time

    CSQ225R88Principal Delivery Manager, Professional ServicesLocation: United StatesAbout the team:The Databricks Professional Services Team's mission is to 'accelerate our customers' business outcomes and the Databricks Data Intelligence Platform adoption through delivery excellence and enablement'. We do so by accelerating and de-risking production projects...

  • Certified Midwifery Specialist

    1 week ago

    Seattle, Washington, United States U.S. Army 6th Medical Recruiting Battalion Full time

    Health Care Team - Active Duty CERTIFIED MIDWIFERY SPECIALIST - 66WU.S. Army Nurse CorpsCONTRIBUTE SIGNIFICANTLY TO THE WELL-BEING OF OUR NATION'S HEROESAs a Certified Midwifery Specialist, your role within the U.S. Army healthcare team is not only crucial but also transformative. This profession allows you to impact the lives of Soldiers and their families...

  • Housing Support Specialist

    1 week ago

    Seattle, Washington, United States The Salvation Army Northwest Division Full time

    Housing Support Specialist Join a dedicated team at The Salvation Army Northwest Division, where you can make a meaningful impact in the lives of individuals facing housing challenges. This full-time position is centered around providing compassionate and tailored support to those in need within the community. As a Housing Support Specialist, you will play a...

  • Customer Obsession Delivery Lead

    17 hours ago

    Seattle, Washington, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our team at Amazon. As a Technical Program Manager, you will be responsible for the end-to-end delivery of a product, working closely with cross-functional teams to ensure timely and successful project execution.Key ResponsibilitiesManage programs across cross-functional teams,...

  • Design/Project Manager

    22 hours ago

    Seattle, Washington, United States Trilon Group Full time

    About the RoleWe are seeking an experienced Alternative Delivery Design/Project Manager to join our team at Trilon Group. As a key member of our Alternative Delivery practice, you will be responsible for leading engineering teams and overseeing the design process for transportation projects.Key ResponsibilitiesProject Leadership: Provide strategic direction...

  • Lead Technical Project Manager

    1 week ago

    Seattle, Washington, United States Logic2020 Inc. Full time

    Job OverviewCompany OverviewAt Logic20/20, we pride ourselves on being recognized multiple times as a top workplace, where bright and skilled individuals unite to deliver exceptional results while enjoying a vibrant work atmosphere. Our collaborative and solution-oriented culture empowers you to achieve personal success in a globally connected setting. With...

  • Lead Technical Program Manager

    1 week ago

    Seattle, Washington, United States Ll Oefentherapie Full time

    About the Role:The Ll Oefentherapie team offers a unique opportunity to design and manage a comprehensive suite of cloud services tailored for a multi-tenant environment. We are dedicated to delivering top-tier cloud solutions that address the pressing challenges faced by our clients.This position is ideal for innovative, hands-on program managers who are...

  • Pizza Delivery Operations Manager

    18 hours ago

    Seattle, Washington, United States Domino's Franchise Full time

    Job DescriptionCompany OverviewDomino's Franchise is a leading pizza delivery company seeking a highly motivated and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for overseeing all aspects of the restaurant, including cost controls, inventory management, customer relations, and team development.Key...