Office Assistant/Front Desk

2 months ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

The Office Assistant performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department.

Duties may vary by department and/or site and may include:

patient registration, patient scheduling, coordinating the physician order re-certification process, insurance verification and coordination of services for patients, charge entry and reconciliation functions, co-payment and daily cash receipt responsibilities, assisting with medical record operations on a daily basis, greeting, registering and escorting patients, completing patient set-ups, turning over patient rooms and ensuring that the exam room is properly cleaned and prepped, performing other patient care duties determined by the therapist or physician, editing and distributing clinical dictations, order and maintain clinical and administrative supplies, creates patient registration packets for patients and/or billing department, and providing front office and/call center coverage and assistance.

High School Diploma/GED required, Associates Degree preferred or Bachelor's Degree from a college or university in healthcare preferred or related field preferred.

Less than 1 year 3 months of related experience/and or training in a fast paced medical office setting for therapy/ambulatory offices Required

1-2 years Experience in a medical office required or a combination of experience and education will be accepted for outpatient physician centers.

Required and
Experience working in a role involving customer service Preferred

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